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探析大學圖書館員工作滿意、工作自主性與工作績效之關係模式

The Study of Relationship between Job Satisfaction, Job Autonomy and Job Performance of University Librarians

摘要


大學圖書館面臨人力數量不足之經營難題,管理者需要激勵館員持續提升工作績效與負擔額外工作的意願,以提升圖書館組織績效。本研究蒐集大學圖書館員問卷資料,運用結構方程模式(structural equation modeling, SEM),建構並驗證大學圖書館員工作滿意與工作績效面向層次之關係模式,結果發現館員工作滿意程度愈高,其工作績效程度愈高,工作自主性對上述關係具有顯著正向調節效果。另進行競爭分析及差異性分析,最後提出管理建議。

並列摘要


Shortage of librarians is the biggest management challenge for university libraries in Taiwan. University libraries require librarians to continuously improve their skills to keep up with the changing academic environment and to meet customers' needs. Using structural equation modeling (SEM), this study examines the relationship between job satisfaction and job performance at facet level for university librarians in Taiwan. Results indicated that job satisfaction is positively related to job performance. Findings also indicated that job autonomy moderates this relationship. The study also used competing statistical models and difference analysis. Finally, the study provides management recommendations for the librarianship profession.

參考文獻


彭于萍(2007)。大學圖書館員服務導向組織公民行為初探:由服務品質觀點探討。圖書與資訊學刊。60,49-65。
教育部[Ministry of Education](2004)。大學圖書館設立及營運基準[Daxuetushuguan sheli ji yingyun jizhun](2008年2月19日修正發布)[(Declared February 19, 2008)]。
Hoppock, R. (1935). Job Satisfaction. New York: Harper.
Reed Research Group (2007). Satisfaction survey-Library Journal. Retrieved August 19, 2008, from http://www.libraryjournal.com/contents/pdf/satisfaction.pdf
Abell, M. D.(1979).The changing role of the academic librarian: Drift and mastery.College & Research Libraries.40(2),154-164.

被引用紀錄


盧心雨(2011)。體育行政人員工作滿意、工作壓力、組織承諾與工作績效之研究〔博士論文,國立臺灣師範大學〕。華藝線上圖書館。https://www.airitilibrary.com/Article/Detail?DocID=U0021-1610201315262689
狄湘琪(2012)。積極人格、角色拓展自我效能對適應性績效影響之研究-以服務氣候為調節變項〔碩士論文,國立臺灣師範大學〕。華藝線上圖書館。https://www.airitilibrary.com/Article/Detail?DocID=U0021-1610201315283711
高振雲(2017)。國軍領導行為與組織公民行為對工作績效之影響〔碩士論文,義守大學〕。華藝線上圖書館。https://www.airitilibrary.com/Article/Detail?DocID=U0074-2106201714040400
邱雅暖(2017)。真誠領導與服務導向組織公民行為之關係-跨層次中介模式〔碩士論文,國立清華大學〕。華藝線上圖書館。https://www.airitilibrary.com/Article/Detail?DocID=U0016-0401201815564306

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