因應臨時事件機場共用櫃檯即時指派之研究

Real-Time Reassignments of Common-Use Counters Following Airport Incidents

顏上堯(Shang-Yao Yan) ； 杜宇平(Yu-Ping Tu) ； 陳怡妃(Yi-Fei Chen)

《運輸計劃季刊》 33卷1期 (2004/03) Pp. 59-81

https://doi.org/10.6402/TPJ.200403.0059

摘要

一般而言，機場之共用櫃檯若受臨時事件影響，而發生無法按預定規劃內容營運之情形時，櫃檯租用情形需做重新調整，以維持機場正常之運作。若機場營運者指派櫃檯不當，則將造成使用者成本的增加或機場服務水準的降低。因此在遭遇臨時事件後，如何有效的即時指派班次至適當的共用櫃檯，以維持機場服務水準及降低使用者成本，對機場當局而言，甚為重要。本研究針對機場發生臨時事件時進行共用櫃檯之指派作業，以班次櫃檯指派之擾亂值最小為目標，並考量相關營運限制，發展二個即時性共用櫃檯指派模式，以幫助機場當局規劃適宜的暫時共用櫃檯指派組合。此二模式可定式為零壹整數規劃問題，本研究並利用數學規劃軟體CPLEX求解問題。為測試模式的實用績效，本研究以國內－國際機場之現況營運為例，進行範例測試，結果顯示本研究模式應可為實際營運之參考。

關鍵字

臨時事件 ； 共用櫃檯 ； 即時指派 ； 擾動值 ； 零壹整數規劃問題

並列摘要

In general, when the normal operations of airport common-use counters are affected by incidents, the airport staff usually have to reassign some departure flights to some common-use counters in real-time to keep on the operations. When such reassignments are improperly performed, it would result in increased cost on the users or decreased level of service of the airport. Therefore, it is important for airport authorities to efficiently and effectively reassign flights to common-use counters in real-time following airport incidents to maintain the airport service quality and to reduce the user cost. Hence, in this research we examined the objective of minimizing the total inconsistency of flights to common-use counters with related operating constraints. Two models were developed to help the airport authority properly reassign flights to common-use counters in real-time following incidents. These two models are formulated as zero-one integer programs, which are solved using the mathematical programming solver, CPLEX. To test how well the proposed models may be applied in real world, we performed a case study concerning the operations of an international airport in Taiwan. The results show that the proposed models are useful for actual operations.

並列關鍵字

Airport incident ； Common-use counter ； Real-time assignment ； Inconsistency ； Zero-one integer program

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