物流潛能、競爭優勢與經營績效關係之探討－以國際物流中心業者為例

A Study of the Relationships between Logistics Capabilities, Competitive Advantages, and Operating Performance: Case Studies of International Distribution Centers

呂錦山(Chin-Shan Lu) ； 楊清喬(Ching-Chiao Yang)

《運輸計劃季刊》 36卷2期 (2007/06) Pp. 253-277

摘要

隨著全業對國際物流之需求增加，負責統籌全業國際物流配送作業的國際物流中心地位越趨重要，物流中心業者如何維持競爭優勢及增進經營績效，成為一值得探討的課題。因此，本研究旨在探討國際物流中心業者物流潛能、競爭優勢與經營績效之關係。經由因素分析萃取出國際物流中心物流潛能包括「顧客回應」、「創新」、「規模經濟」與「彈性與員工物流知識」等四項物流潛能，最後利用結構方程模式(Structural Equation Modeling, SEM)分析，結果得出物流潛能會正向影響其競爭優勢與經營績效，且國際物流中心競爭優勢也會正向影響其經營績效。因此，本研究建議國際物流中心業者應積極發展核心物流潛能，方能維持競爭優勢進而改善其經營績效。

關鍵字

物流潛能 ； 競爭優勢 ； 國際物流中心業者 ； 經營績效 ； 結構方程模式

並列摘要

This study empirically examines the relationships between logistics capabilities, competitive advantages, and operating performance of international distribution centers in Taiwan. Based on a factor analysis, four key logistics capabilities were identified, namely, customer response capability, innovation capability, economic scale capability, and flexible operation and logistics capability. A structural equation modeling (SEM) approach was employed in this research. The results indicate that logistics capability has a positive effect on operating performance and competitive advantage, and competitive advantage has a positive effect on operating performance. This study suggests international distribution centers develop core logistics capabilities to maintain their competitive advantages and improve operating performance.

並列關鍵字

Logistics capability ； Competitive advantage ； International distribution center operator ； Firm performance ； Structural equation modeling

參考文獻

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