親和力對台灣服務產業之利潤和就業的影響

The Impact of Conviviality on Profit and Employment in the Taiwanese Service Industry

祁玉蘭(Yih-Luan Chyi) ； 黃春興(Chun-Hsin Hwang)

《經濟論文叢刊》 34卷1期 (2006/03) Pp. 53-77

https://doi.org/10.6277/ter.2006.341.3

摘要

親和力和知識力都是服務業創新的來源。本文利用計量模型和2001年台灣服務業的資料，建立並衡量各次級產業的親和力指標，並用以分析它與利潤和就業之間的關聯性。本文發現：在生產最終消費服務的產業，其親和力與就業之變動存在正相關。在這些產業中，服務人員與顧客間之接觸距離較近者，其親和力與廠商家數變動率的相關性較高。

關鍵字

服務業 ； 創新活動 ； 親和力 ； 知識力

並列摘要

This paper emphasizes that innovation in the service industry comes from using knowledge as well as conviviality. Applying an econometric model, we employ cross sectional data for 3-digit Taiwanese service industries in 2001 to measure conviviality. The indicator of conviviality allows us to assess the relationship between conviviality and changes in profit and employment in Taiwanese service industries from 1996 to 2001. This paper finds that conviviality has a positive association with employment change in Taiwanese consumption-based service industries. We classify consumption-based service industries into three groups according to the distance between customers and service providers. There is a salient correlation between conviviality and the change in the number of firms in the short-distant group. These empirical findings confirm predictions of the theoretical model of conviviality provided in this paper.

並列關鍵字

service industry ； innovation ； conviviality ； knowledge

參考文獻

Alice, V.(1997).The Knowledge Evolution: Expanding Organizational Intelligence.Boston:Butterworth Heinemann.

Coe, D. T.,E. Helpman(1995).International R&D spillovers.European Economic Review.39,859-887.

Conley, T. G.(1999).GMM estimation with cross-sectional dependence.Journal of Econometrics.92,1-45.

DGBAS(2002).Briefing Repart on National Statistics.Taipei:DGBAS.

Eaton, J.,S. Kortum(2001).NBER Working Paper, No 8070.