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企業之智慧資本與分享組織文化對組織管理績效影響之實證研究

Intellectual Capital, Sharing Organizational Culture and Organization Managerial Performance: An Empirical Investigation

摘要


過去對智慧資本之研究偏重各資本內涵與企業價值關係之探討,本研究認為智慧資本愈經使用分享其價值愈成長,為深入剖析人力資本、結構資本與關係資本各構成因素是否相互關聯,並探討智慧資本有效結合分享組織文化之中介變數,對於組織管理績效之影響全貌,乃建立LISREL操作模型,配合赴大陸投資之上市上櫃公司問卷加以驗證。其所得結果發現企業除擁有之人力資本愈豐富,愈有利於結構資本與關係資本之蓄積外,不僅愈重視分享組織文化之企業對於管理績效具有直接效果,而且擁有豐富智慧資本之企業如能透過注重流程、關心員工、共享價值、開放信任、社會化協調與啟發激勵等分享組織文化之居間運作,對於管理績效提昇之間接效果愈大。

並列摘要


While prior studies focused on insights for the relationships between capital context and business value, this study propounds that the value of intellectual capital will grow with capital leveraging and sharing. In order to further examine the possible linkage among human capital, structural capital, and relational capital and empirically anatomize the overall effect of intellectual capital as well as sharing organizational culture, the mediator, on organization managerial performance, this study conducts LISREL to verify the model with Taiwanese listed/OTC enterprises as subjects that directly invest in Mainland China. The outcome suggests that not only more abundant human capital possessed would accelerate the accumulation of structural and relational capital, but also organizational culture sharing valued would directly incur higher managerial performance. Besides, firms owning opulent intellectual capital would be more likely to indirectly raise their managerial performance through sharing organizational culture that includes accentuating process, concerning employees, sharing common value, cultivating trust, coordinating socialization, and motivating inspiration.

參考文獻


A1avi, M.,D. E. Leidner(1999).Knowledge Management System: Issues, Challenges, and Benefits.Communications of the AIS.1(7),1-37.
Arthur Andersen Business Consulting(1995).Knowledge Management.New York, NY:Arthur Andersen Business Consulting Company.
Bagozzi, R. P.(1995).Reflections on Relationship Marketing in Consumer Markets.Journal of The Academy of Marketing Science.272-277.
Baker, W. E.,J. M. Sinku1a(1999).The Synergistic Effect of Market Orientation and Learning Orientation on Organizational Performance.Journal of the Academy of Marketing Science.27(4),411-427.
Barsky, N.,G. Marchant(2000).The Most Valuable Resource-Measuring and Managing Intellectual Capital.Strategic Finance.81(8),58-62.

被引用紀錄


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李玉環(2008)。研析國軍陸、海、空三軍領導型態、組織文化與領導效能之差異〔碩士論文,淡江大學〕。華藝線上圖書館。https://doi.org/10.6846/TKU.2008.01132
樂薏嵐(2008)。組織文化、知識取得、組織學習與組織創新之關聯性研究〔碩士論文,淡江大學〕。華藝線上圖書館。https://doi.org/10.6846/TKU.2008.00925
徐英傑(2007)。護理人力資本與護理品質之關聯性研究〔碩士論文,淡江大學〕。華藝線上圖書館。https://doi.org/10.6846/TKU.2007.00762
謝佩君(2016)。組織文化對員工工作投入之影響〔碩士論文,中原大學〕。華藝線上圖書館。https://doi.org/10.6840/cycu201600682

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