原住民籍照顧服務員工作壓力源、工作生活品質、工作滿足感及其相關因素之研究

Exploring Sources of Working Stress, Quality of Working Life, and Job Satisfaction among Aboriginal Nurse Aides

林梅香(Mei-Hsiang Lin) ； 黃慈心(Tzu-Shin Huang) ； 徐秀琹(Hsiu-Chin Hsu) ； 王寶鈺(Bow-Yu Wang) ； 李金英(Chin-Ying Lee)

《長庚護理》 20卷2期 (2009/06) Pp. 180-191

https://doi.org/10.6386/CGN.200906_20(2).0003

摘要

The purpose of this cross-sectional study was to explore the relationships among the working stress, quality of working life, and job satisfaction in aboriginal nurse aides. Structured questionnaire was used for data collection. Thirty-two aboriginal nurse aides were selected from long- term care facilities in Taoyuan by purposive sampling. Descriptive statistics and canonical correlation were used for data analysis. Results of the study showed that: (1) ”Task pressure” was the major source of stress for aboriginal nurse aides; (2) ”Internal Satisfaction” part was identified as the best item in job satisfaction, and ”Personal Interaction” was the most favorable part in the quality of working life (p＜ .01); (3) Sources of working stress had significant effects on both internal and external job satisfactions, identified by canonical correlation analysis (p＜ .01); and (4) Quality of working life also influenced internal and external job satisfaction (p＜ .01). Results of this study can provide guidance for assisting aboriginal nurses aids in long- term care facilities to increase their job satisfaction.

關鍵字

原住民 ； 照顧服務員 ； 工作壓力源 ； 工作生活品質 ； 工作滿足感

並列摘要

The purpose of this cross-sectional study was to explore the relationships among the working stress, quality of working life, and job satisfaction in aboriginal nurse aides. Structured questionnaire was used for data collection. Thirty-two aboriginal nurse aides were selected from long- term care facilities in Taoyuan by purposive sampling. Descriptive statistics and canonical correlation were used for data analysis. Results of the study showed that: (1) ”Task pressure” was the major source of stress for aboriginal nurse aides; (2) ”Internal Satisfaction” part was identified as the best item in job satisfaction, and ”Personal Interaction” was the most favorable part in the quality of working life (p＜ .01); (3) Sources of working stress had significant effects on both internal and external job satisfactions, identified by canonical correlation analysis (p＜ .01); and (4) Quality of working life also influenced internal and external job satisfaction (p＜ .01). Results of this study can provide guidance for assisting aboriginal nurses aids in long- term care facilities to increase their job satisfaction.

並列關鍵字

aboriginal nurse aides ； work stress ； quality of working life ； job satisfaction