傳達關懷情感於互動產品設計之研究

A Study of Communicating Caring to Interactive Product Design

曹筱玥(Saiau-Yue Tsau) ； 劉貞妏(Zhen-Wen Liu)

《臺北科技大學學報》 44卷2期 (2012/02) Pp. 65-84

https://doi.org/10.29768/JNTUT.201202.0006

摘要

本研究目的將針對傳達關懷情感的互動產品與女性之間的互動性，探討如何才能讓使用者成功的接收產品所傳達的關懷情感。本研究依據女性消費族群的關懷需求調查，作為本研究產品創作的依據。創作過程利用情境故事法共發展出三項傳達關懷情感的互動產品，分別是Love Hugs暖暖抱枕、Magic Mirror影音留言鏡、Pet Light寵物燈，之後針對各案例對受測者進行四項類別：外觀造型、操作功能、回饋反應、整體感受之設計案例評估。實驗結果顯示受測族群對於本研究所創作的設計案例都給予正面的評價。對於回饋方式上，受測者表示能夠透過與產品互動來達到實際與他人作情感上的交流，較有滿足情感的功效，由此可看出人與產品之間的情感交流，最終將回歸於人與人之間關懷情感的傳遞，產品將成為傳達情感的媒介。

關鍵字

互動設計 ； 產品設計 ； 情感設計 ； 情境故事法

並列摘要

This study focuses on interactive product and the emotional interaction between females, specifically on how the consumers feel the caring sent by the product. The creation of the products in this research is based on female consumers' caring needs. In the creation process, the scenario design is used to develop the caring emotion into the products: Love Hugs (holding pillows), Magic Mirror (video and voice message), Pet Light (lamp). Next, based on its appearance, function, feedback, and overall user experience, we carry out an evaluation of these three products. The result points out that the test objects agree those design cases could communicate caring emotion to people. Test objects express the positive feedback on products that it's better it could communicate the caring emotion with people. The caring emotional communication between people and products finally becomes the communication between people and people. The products play the role of medium.

並列關鍵字

Interactive Design ； Product Design ； Emotional Design ； Scenario Design