論知識管理

Overview of Knowledge Management

葉淑琴(Shu-Chin Yeh) ； 李秋霞(Chiu-Hsia Lee) ； 謝美慧(Mei-Hui Hsieh)

《領導護理》 22卷1期 (2021/03) Pp. 1-9

https://doi.org/10.29494/LN.202103_22(1).0001

摘要

知識管理已是企業界提升競爭力與創新不可缺少的利器，知識是企業組織無形的資產，知識管理是將組織中現有的知識、方案、策略或經驗，以儲存、分類、創造、分享的方式做有意義的管理，將整合或創新的知識應用於產業管理實務上。知識管理能結合科技、數位化程式及資料庫整併，把資料與知識轉換成有效益的知識資料庫，知識轉換的過程源自於隱性知識與顯性知識的交互作用，藉由類似螺旋狀反覆的進行資料或數據的整理、分類及更新，達到知識創造的目的。知識管理能應用的範圍遍及各行各業，不論是工商企業、社群媒體、學校教育改革或醫院管理，都能藉由知識管理系統進行資料及知識的整合，應用於品質改善、精實管理、提升企業的績效、激勵員工士氣，營造正向企業文化與鞏固企業的核心價值。

關鍵字

知識管理 ； 知識轉換 ； 社群媒體

並列摘要

Knowledge management has become an indispensable weapon in the corporate world to enhance competitiveness and innovation. Knowledge is an intangible asset of a corporate organization. Knowledge management is to do meaningful management by using the methods of storing, classifying, creating, and sharing the existing knowledge, programs, and strategies/experiences in the organization and is to apply integrated or innovative knowledge to industry management practices. Knowledge management can combine technology, digital program and database integration to transform data and knowledge into an effective knowledge database. The process of knowledge conversion originates from the interaction of tacit knowledge and explicit knowledge; in order to achieve the purpose of knowledge creation, the process of organizing, classifying and updating information or data is repeatedly conducted through similar spiral. Knowledge management can be applied to all walks of life. Knowledge management systems can be used to integrate data and knowledge for quality improvement, lean management, enhancing corporate performance and motivating employee morale to create a positive corporate culture and consolidate the core values of the company, whether it is implemented on industrial and commercial enterprises, social media, school education reform or hospital management.

並列關鍵字

knowledge management ； knowledge transfer ； social media

參考文獻

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