個人背景因素對館員工作壓力認知影響之研究－以台灣地區公立大學暨學院圖書館為例

The Effect of Individual Difference on Perceptions of Job-related Stress among National College and University Librarians in Taiwan

陳書梅(Chen Su-May Sheih)

《圖書資訊學刊》 2卷1期 (2004/06) Pp. 49-62

https://doi.org/10.6182/jlis.2004.2(1).049

摘要

工作壓力感受因人而異，同樣的壓力事件，不同的個體會有不同的感受，其差異係來自於個體對壓力情境認知的不同，而對壓力情境的認知，則與個人背景因素如性別、年齡、年資、工作性質及人格特質等有關。研究館員工作壓力時，若僅將環境判定為是有壓力的，而忽略館員個人特質對工作壓力認知的影響，則尚不足以瞭解館員工作壓力問題之全貌。本研究旨在探究館員的人口變項與人格特質對館員工作壓力認知之影響，研究結果顯示，圖書館館員個人背景因素的確影響其對工作壓力之認知。

關鍵字

壓力 ； 工作壓力 ； 大學圖書館 ； 館員

並列摘要

Defined as an environmental force in the workplace, either real or imagined, job-related stress interacts with an individual's perception. Individuals' perceptions of job-related stress vary widely. Perceptions alter with age, gender, work experience, job characteristics, and personality behavior of individuals. In an attempt to gain a comprehensive understanding, this study examines the relationship between individual difference and the perceptions of job-related stress in the library settings of national colleges and universities in Taiwan. The result shows that individual difference is influential for librarians' perceptions of job-related stress.

並列關鍵字

Stress ； Job-related Stress ； College and University Library ； Librarian

參考文獻

陳書梅(2003)。我國公立大學暨學院圖書館館員工作壓力源之調查研究。大學圖書館。7(1)

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Caputo, Janette S.(1991).Stress and Burnout in Library Service.

Cherniss, Cary(1980).Staff Burnout: Job Stress in the Human Services.

GaryDessler,Dessler(1997).Human Resource Management.