餐旅管理領域學生的資訊尋求行為探討

The Study of Information Seeking Behavior among Students in Restaurant, Hotel, and Institutional Management

李惠萍(Hui-Ping Lee) ； 蘇諼(Shiuan Su)

《大學圖書館》 8卷1期 (2004/03) Pp. 147-166

摘要

近年來，國內外經濟環境急速變化，觀光事業的拓展帶來了餐旅業的蓬勃發展，造成餐旅業界人力需求大量增加，國內餐旅管理相關科系亦紛紛成立。餐旅管理學是一個橫跨餐飲學、旅館學、食品營養學、管理學、觀光學等學科的學門，國內外文獻均少見餐旅管理學系學生的資訊需求相關研究。圖書館是以讀者為導向的機構，不論圖書館的類型為何，其最高服務目標在於滿足讀者的資訊需求。因此，研究者以焦點團體訪談和問卷調查的方式，探討輔仁大學餐旅管理學系學生之資訊需求與資訊尋求行為，研究結果的討論期望提供圖書館參考，為這個領域的師生帶來更為完善的圖書資訊服務。

關鍵字

資訊需求 ； 資訊尋求行為 ； 餐旅教育 ； 餐旅管理學系學生

並列摘要

In recent years, hospitality and tourism education has been prosperously developed in Taiwan. The number of students in Restaurant, Hotel and Institutional Management Department have increased over the years. However, their information needs and information seeking patterns have been ignored in the library and information science literature. In order to explore their interdisciplinary information needs, focus group inter- views and questionnaire survey were utilized in 2003 in order to find out information seeking behavior of Restaurant, Hotel and Institutional Management Department Students at Fu-Jen Catholic University, and the results from the study are provided for improving the quality of library and information services to students and faculty in the hospitality education field.

並列關鍵字

Information needs ； Information seeking behavior ； Hospitality education ； Restaurant, hotel and institutional management student

參考文獻

A.Y.L.Su,J.L. Miller,C. Shanklin(1997).An Evaluation of Accereditation Curriculum Standards for Four-Year Undergraduate Hospitality Programs.Journal of Hospitality & Tourism Education.9(3)

Barbara Valentine(1993).Undergraduate Research Behavior : Using Focus Group to Generate.The Journal of Academic Librarianship.19(5)

Clayton W. Barrows,Robert H. Bosselman(1999).Hospitality Management Education.

F. A. Sakiey(1995).A Model Curriculum for Two-Year Degree Programs in Hospitality Management.Hospitality & Tourism Educator.7(3)

Gayle Douglas(2002).Speaking Out: Analysis of the Experiences and Opinions Reported by Recent Graduates of the University of South Carolina's MLIS Program.Journal of Education for Library and Information Science.43(1)