以敘事治療在網路諮商中陪伴故事主人重寫生命藍圖

Using Narrative Therapy in Online Counseling to Join the Master of the Story in Re-Authoring Her Landscape of Life

彭信揚(Shin-Yang Peng)

《中華輔導與諮商學報》 26期 (2009/09) Pp. 203-237

https://doi.org/10.7082/CJGC.200909.0203

摘要

本研究主要探討當諮商者運用敘事治療陪伴故事主人重寫其生命藍圖時，對她其產生的影響為何。本研究中的諮商者同時也是研究者，並依不同的階段出現。
本研究透過電子信件與網路留言版等方式，招募到七位有意願的研究參與者，經過評估與實際諮商後，最後選擇一位成為本研究的研究參與者（即故事主人），彼此進行一對一的網路諮商，共收集到五種資料，分別是二十一次的網路諮商逐字稿、五十封電子信件、二張證書、三張相片、以及一篇網路故事。研究結果採用敘事分析方法中的「整體－內容」進行諮商對話的資料分析。
從故事主人的回應來看，故事主人認為敘事治療的問話可以讓她站在客觀的觀點去思考意義，將自己與「問題」分開，增加能量，同時透過支線故事的特殊意義事件，解構充滿問題的故事，而治療性文件的應用（e-mail、證書、照片與網路文章）更讓故事主人可以重複觀看，也記錄過程的脈絡與辛苦。本研究結果也顯示出敘事治療適用於網路諮商，彼此可以產生真實的諮商關係與諮商效果。
此外，本研究繪製了一張故事主人生命藍圖的重寫歷程圖，以及提出對敘事治療的應用、對網路諮商的應用，與對未來研究的一些建議。

關鍵字

生命藍圖 ； 故事主人 ； 敘事治療 ； 網路諮商

並列摘要

The present study investigated to address how a counselor applies what she interprets as the essence of narrative therapy to accompany the master of the story to re-author her landscape of life. The objective of the study was aimed at seeing the effect of such counseling on the master of the story. In this research, the researcher was also the counselor.
The study recruited seven volunteer participants by email and the Internet message board and picked one of them after evaluation and counseling. From this selected participant five types of data were gathered. They are twenty-one word-for-word online counseling records, fifty emails, two certificates, three photographs, and an online story. During the research I analyzed the counseling dialog in terms of the overall content, and a method of narrative analysis.
The master of the story considered that the inquiries in the narrative therapy helped her contemplate the meaning from an objective point of view by distinguishing herself from the ”problems”. Meanwhile, she was able to reconstruct this story teemed with problems through the special meaning of the branch story. In addition, the application of therapeutic documents, including e-mails, certificates, photos and online articles could also be reviewed again and again by the master of the story and she could record thread of thoughts in the process. The result of the study indicated that the narrative therapy can be applied to online counseling with real counseling relationship and effect.
Besides, I drew a re-written storyboard for her landscape of life and proposed the application of narrative therapy, online counseling and the direction of research in the future as well.

並列關鍵字

landscape of life ； narrative therapy ； online counseling/web counseling ； the master of the story

參考文獻

林金定、嚴嘉楓、陳美花(2005)。質性研究訪談模式與實施。身心障礙研究。3(2)，122。

彭信揚(2006)。敘事治療運用在網路諮商的諮商實例。諮商與輔導。249，30-35。

許維素、鄭惠君、陳宇芬(2007)。女大學生焦點解決網路即時諮商成效與相關議題探究。教育心理學報。39(2)，217-239。

即時通訊介紹=MSN Messenger

Abels, P.,Abels, S. L.(2001).Understanding narrative therapy.NY:Springer.