Public Value Production in Cross-Sector Collaborations: Evidence from Problem Solving Cases in Taiwan

跨部門合作過程間之公共價值產出：從台灣問題解決實案談起

簡赫琳(Herlin Chien)

《行政暨政策學報》 63期 (2016/12) Pp. 45-86

https://doi.org/10.29865/PAP.201612_(63).0002

摘要

Public value is an emerging concept that attracts increasingly more attention in the field of public management for the past two decades. Further empirical examinations are needed to clarify its application whereas in Taiwan there is relatively fewer researches focusing on the analysis of pubic value. This paper uses a pragmatic problem solving approach with ten empirical cases from Taiwan to investigate how public value is created throughout cross-sector collaboration policy process. Two stages of the policy process are investigated: (1) the problem/solution nomination stage and (2) the solution implementation stage. A structuration approach is then applied to analyze the system of interaction between agents and the structure in which they are embedded. Four findings are generated from this study: First, the study shows the importance of the solution implementation stage in widening the scope of public value and reproduction of value in an ongoing manner. Second, this public value pragmatist approach encourages a redefinition of the role of the public sector as societal entrepreneur, sponsors or champions with a leading ＂collaborative mind-set＂. Third, positive ＂interdependence＂ between sectors is found to be as the most pivotal driver among others for successful collaboration initiative. Fourth, case analyses demonstrate the adaptation or resilient potential of cross-sector partnership.

關鍵字

public value pragmatism ； structuration theory ； cross-sector collaboration ； public-private partnership ； problem solving

並列摘要

過去二十年來，公共價值這概念逐漸在公共管理學門日漸受到關注，但學界仍需要更多的實證研究來釐清此概念的應用，且至今台灣還鮮少有專注在公共價值分析的相關研究。本研究採用一個實用主義問題解決的途徑，配合著台灣十個實證個案，期望來分析公共價值在跨部門合作政策運作過程中，究竟是如何被產出的。研究者首先將政策運作過程分成兩個階段來分析：第一為問題及解決方案提名階段；第二為解決方案執行階段，隨後再用結構化分析來理解行動者及結構的互動關係。本研究最後共提出四個研究發現：第一、研究分析顯示，在解決方案執行的階段是較可以拓展公共價值的觸及面向，及產生促進價值再生的持續動能；第二、此公共價值實用主義切入點可以鼓勵公部門角色被重新定位，成為具有帶動「協作關懷」的社會創業家、支持者或前鋒者；第三、部門間的正向「互賴關係」是推動合作成功與否的重要動力；最後、個案分析顯示跨部門夥伴模式是有潛力提升組織之應變能力與其韌性的。

並列關鍵字

公共價值實用主義 ； 結構化理論 ； 跨部門合作 ； 公私協力 ； 問題解決

參考文獻

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