The purpose of this study is to investigate the Kaohsiung MRT passengers' expected value of the tolerable waiting time for the train delays, and the expected transfer waiting time between Orange line and Red line. We found that there are no statistically significant differences in the tolerable waiting time for the train delays, no matter with or without compensation measures when delay occours. The expectation of the transfer waiting time between Orange line and Red line is broadly consistent with the Kaohsiung MRT train headway. It means that the current Kaohsiung MRT train frequency should be able to meet travelers' expectations. This research is focus on the passenger toleration of train delay time and the expected transfer waiting time between Orange line and Red line, Kaohsiung MRT System. We found that there is no significant difference between providing delay compensation or not. And the passenger expected transfer waiting time is very close to the train headway in recent Kaohsiung MRT operations.
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