政府與非政府組織於災害防救互動關係之分析－從非政府組織觀點

Government and Non-government Organization in the Interaction Relationship of the Disaster Prevention and Protection: From the Perspective of the NGOs

黃忠發(Chung-Fah Huang) ； 曾政勇(Cheng-Yung Tseng) ； 鍾舒安(Shu-An Chung)

《中華建築技術學刊》 9卷1期 (2012/12) Pp. 33-48

https://doi.org/10.30021/JBCT.201212.0004

摘要

近年之重大天然災害皆對國內造成慘重的人員傷亡及財損。非政府組織在災區救援的貢獻為人民有目共睹及政府部門在災害防救力量略顯不足且歷次災區雙方幾乎是獨立進行。政府與非政府雙方之互動已成為未來災害防救時勢之所趨，如何妥善運用非政府組織之資源、乃是災害管理之重要議題。基於此動機，本研究探討非政府組織與政府在災害防救之互動關係，本研究訪談6知名非政府組織之從事災害防救相關決策參與人員後，進行深度分析，本結論與建議如下：（1）對於強化互動構面中，互信與良好的溝通機制為重要之因素。在建立信任的默契及增進合作關係中，不僅災害防救資訊平台資建置以利資源互補、專業人力充分發揮，而且亦增加雙方互動頻率及資訊分享，來提升雙向溝通。（2）在災區仍應遵守目前之相關法規，以救援工作執行後建議修訂相關法規如勸募條例，以令資源更能統籌應用。（3）較具規模及自發性之非政府組織的救援人員在災區救援時，不僅有互動不夠之現象，而且有協調溝通不易及發生爭功現象，宜由政府召開救災協調會並依各個非政府組織的專業及資源做統籌分工及扮演支援或整合協調的角色。

關鍵字

非政府組織 ； 災害防救 ； 深度訪談

並列摘要

Due to its situation, natural disasters hit, or affect, Taiwan every year, and they may or have caused serious damage. This study thus aims to explore the interaction relationship ofthedisaster prevention and protection between the non-governmental organizations (NGOs) and the Taiwanese government. The semi-structured in-depth interviews involving open-ended questions are the main sources of data collection. Interviews involved: three senior heads, one CEO, one vice secretary and one social worker from different disaster rescue associations in Taiwan. Respondents were asked a series of questions relating to their opinions and experiences participating in rescue actions. Interviews were tape recorded and transcribed verbatim.The findings suggest firstly, that respect, mutual trust, and mechanism of good communication between the NGOs and the Taiwanese government are crucial factors contributing to the success of the disaster prevention and protection. Secondly, the revision of laws and regulations relevant to charity donation for social welfare funds needs to be considered. As argued, the revision ought to aim to prevent from the waste of material supply in the implementation of disaster recue. Thirdly, establishing complementary relationship in the supply of material and professional human resources and managerial mechanism between the NGOs and the government is also highlighted.

並列關鍵字

disaster prevention and protection ； non-government organization ； in-depth interview