國內大型賣場公共安全與資訊安全管理之探討－以量販店為例

Examination of Public Safety and Information Security Management of the Domestic Large Wholesales-Store-Taking Hypermarket as Example

吳昭彥(C. Y. Wu) ； 黃成忠(C. C. Huang) ； 王麗玲(L. L. Wang)

《危機管理學刊》 2卷1期 (2005/03) Pp. 45-56

https://doi.org/10.6459/JCM.200503_2(1).0006

摘要

1989年萬客隆成立，將量販店引進台灣，在多樣化商品、低價位等訴求下，很快成為最大的零售通路系統，不但引爆國內通路革命，並正式開啟民眾購物走向「自助式、低價位、一次購足」的大型化賣場時代。由於量販店以超低價的市場定位，對我國零售市場產生相當大的震撼，於是大型購物賣場紛紛興起，每到假日便是全家大小、扶老攜幼，常擠得賣場水洩不通，基於此賣場建立公共安全管理機制，顯得格外重要。其次，隨著IT技術的發展快速，企業網路使用率與電子商務活動快速增加，顯示企業對於網路的依賴度擴大，網路安全的重要性與日俱增。因此，業者有必要在公共安全及資訊安全之管理上建立一套危機管理機制，以便在遭逢危機時，能化危機為轉機。故本研究從公共安全與資訊安全，來探討量販店的安全管理。

關鍵字

大型賣場 ； 量販店 ； 公共安全 ； 資訊安全

並列摘要

Since the establishment of the Makro in 1989, the term ”hypermarket” was first imported into Taiwan. With the demanding of product diversity and low-priced, hypermarket soon became the largest retail routing system. Makro not only ignited the domestic retail routing revolution but also started the age of large wholesales-store, leading the consumer's shopping style toward ”self-serviced, low-priced, and one-stop-only”. Since hypermarket is characterized by extreme low price, hypermarket shocks the domestic retail market dramatically. Thereafter, many large wholesales-stores were established. During every weekend, families with children and elders always pack wholesales-markets. Therefore, the constitution of public safety management mechanism seems extremely important for wholesales-markets. Secondly, with the accelerating advancement of informational technology and rapid increment of enterprise's internet usage and e-commerce activities, it illustrates enterprise's expanding dependence of internet and the ever increasing importance of internet safety. Nonetheless, dealers have to form a crises management mechanism on managing public safety and information security in order to turn the crises into opportunity. Thus this research will examine safety management of hypermarket by focusing on public safety and information security

並列關鍵字

large wholesales-market store ； hypermarket ； public safety ； information security

參考文獻

吳昭彥、黃成忠、王麗玲()。

賽門鐵克公司網站

中華資訊網網站

公共安全管理國際研討會

吳昭彥、黃成忠()。