專案協同合作之代理人補償式策略協商模式

Project Coordination: An Agent-Based Compensatory Strategic Negotiation Model

陳以明(Yee-Ming Chen) ； 王世昌(Shih-Chang Wang)

《電子商務學報》 8卷3期 (2006/09) Pp. 415-445

https://doi.org/10.6188/JEB.2006.8(3).06

摘要

本文提出以代理人為基礎的補償式策略協商模式(strategic negotiation model)，以解決分散式專案於執行階段，常因不確定因素的發生所產生作業延誤的時程衝突問題。模式主要由代理人效用函數、協商策略及協商協定(protocol)所組成。其中，自利(self-interested)的作業代理人代表專案成員所負責執行的作業任務，能以專案成員個別的利益及偏好考量，在分散式的運作架構、惰時策略及補償方式的運作機制下，任何執行中的作業因突發狀況預期會產生時程延誤問題前，該工作代理人能即在效用函數及協商策略的運作下，透過協商協定的互動機制，與後續作業時程可能受影響的作業代理人協商偏好補償金的償付，以補償其採取配合時程調整行動所造成的損失。在分散式專案執行階段，各作業因突發狀況產生作業延誤的時程衝突問題，即能在即時、動態的補償式策略協商模式運作下，達到符合各專案成員利益的平衡點。最後，本文以一案例探討在補償式策略協商模式中，代理人如何協同合作解決時程衝突的補償金協商過程。

關鍵字

多重代理人系統 ； 專案協同合作 ； 策略協商模式

並列摘要

In this paper, we propose an agent-based compensatory strategic-negotiation model to solve schedule conflicts for a distributed project while encountering delays during project execution phase. The model comprises agent utility function, negotiation strategy and negotiation protocol. In the model, there are many self-interested activity agents, each of them on behalf of one project participant's activity in a distributed project that can coordinate and co operate with other agents to act under its owner's benefits and preferences. If any events of schedule change will occur while encountering uncertainties during an activity execution stage. the activity agent associated with the activity can perceive in advance and open compensatory negotiation for schedule adjustments with other activity agents whose schedules will be affected by the delay, making satisfied payments to compensate their loss under utility functions and negotiation strategies that these activity agents possess respectively. Through the negotiation protocol in this model, these agents can interact without a hitch in negotiation. At the end, a scenario of compensatory negotiation in a distributed project is addressed to elaborate on the process of the negotiation.

並列關鍵字

Multi-Agent Systems ； project coordination ； strategic negotiation ； model

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