Evolution of ERP Systems Implementation in Taiwan-Four Surveys in Ten Years

ERP系統於台灣企業應用之十年演化研究－四次ERP調查

蔡文賢(Wen-Hsien Tsai) ； 陳德釗(Der Chao Chen) ； 李雅芬(Ya-Fen Lee) ； 林欣瑾(Sin-Jin Lin) ； 張耀中(Yao-Chung Chang) ； 李秀梨(Hsiu-Li Lee)

《電子商務學報》 15卷2期 (2013/06) Pp. 159-193

https://doi.org/10.6188/JEB.2013.15(2).01

摘要

本研究係分別於2003、2006、2009與2012年針對台灣前5000大企業進行其ERP系統應用情況之問卷調查。本研究主要係針對已導入或正在導入ERP系統的台灣企業來探討其ERP系統應用之十年演化情況，進而檢視ERP生命週期各階段關鍵 之管理議題。本研究發現了一些台灣企業應用ERP系統之創新技術擴散現象，而本研究由調查結果所歸納的ERP生命週期各階段之一些管理議題，值得進一步加以深入探討。學術界、企業界與ERP導入顧問也可以參考本研究結果而提出與擬定有效的ERP導入方法與管理計畫，以提高成功導入ERP系統的機會。

關鍵字

企業資源規劃導入 ； 長期演化研究 ； 創新擴散理論 ； ERP生命週期

並列摘要

This paper presents the results of four cross-sectional surveys of the top 5000 largest corporations in Taiwan, undertaken in 2003, 2006, 2009 and 2012. We focus on a longitudinal study of the used or intended implementation of Enterprise Resource Planning (ERP) systems of firms to examine the ”innovation diffusion” phenomenon and examine key management issues during the ”ERP life cycle” phases. Our initial empirical analysis provides us with a number of interesting results. We find that the implementation of an ERP project entails an innovation diffusion phenomenon. Our analysis further shows that some important management issues deserve more attention during the life cycle of ERP projects. Based on our findings, practitioners, academics and entrepreneurs will benefit from this knowledge to prepare an effective management plan to increase ERP implementation success.

並列關鍵字

Enterprise Resource Planning (ERP) implementation ； longitudinal study ； Innovation diffusion theory ； ERP life cycle

參考文獻

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