生涯資訊系統之規訓科技與華人文化假說：以UCAN為例

近十年，在高教失業、學歷貶值共通問題背景下，高教治理之概念與作法紛紛出現，並逐漸鑲嵌於大學的實質運作中。台灣高等教學面臨的問題亦如全球，包括日漸攀升的失業率、非典型就業環境、長期低迷甚至倒退的薪資水平。於是，在教育部的政策導引與媒體推波助瀾之下，學用落差成為一種論述性的真實。在上述背景下，教育部投入大量資源，建立UCAN（Career & CompetencyAssessment Network-UCAN），企圖以資訊科技引導大學教育方向。現代社會是一個資訊社會，資通科技成為社會構成的重要環節，資訊系統則是現代社會與現代組織運作中幾乎不可或缺的重要治理手段。一旦資訊系統設計不當，其副作用與傷害之範圍，就會被IS的鉅量使用者與程序標準化特性而被放大許多，台灣教育部試圖將UCAN同時套用於學術與技職大學體系，或有其徵兆。本研究則對UCAN提出多項值得深思之處。本研究亦提出兩組假說：規訓科技假說與華人文化假說，嘗試將個案現象予以更概念化的詮釋。

關鍵字

生涯資訊系統；規訓科技假說；華人文化假說

並列摘要

Given the common problem of unemployment among people with higher education and the devaluation of diplomas, the concept and practice of higher education governance have emerged, and have gradually been incorporated into university operations in the last decade. Likewise, higher education in Taiwan is facing similar problems, including rising unemployment, atypical employment environment, prolonged slumps, and even regressive wages. Thus, guided by the Ministry of Education (MOE) policies and fueled by the media, the education-job gap has become a fact of discussion. The MOE has invested numerous resources to establish the Career & Competency Assessment Network (UCAN), which attempts to guide the direction of university education using information technology. Modern society is an information society in which information and communication technologies (ICTs) have become an important part of the social structure. Information system is an important and nearly indispensable means of governance in modern society and organizations. The side effects and damage caused by a poorly designed IS will be magnified by the massive number of IS users and the nature of procedure standardization. Hence, the MOE in Taiwan is attempting to apply UCAN to academic and vocational university systems, or their presenting problems. This study raises a number of concerns regarding the UCAN, and proposes two hypotheses pertaining to disciplinary technology and Chinese culture to enhance the conceptual interpretation these phenomena.