運動場館設施服務需求實證之研究－以2008年全國大專運動會爲例

A Study of Framework Developing in Facility Service Needs of Multifunction Gymnasiums: Take the 2008 National Intercollegiate Athletic Game for Example

李世昌(Shish-Chang Lee)

《休閒產業管理學刊》 1卷3期 (2008/12) Pp. 15-28

https://doi.org/10.6213/JLRIM.2008.1(3)2

摘要

本研究之目的在於探討運動場館設施服務需求，以2008年全國大專運動會爲實證，參加選手爲研究對象，運用結構方程模式(structural equation modeling, SEM)建構運動場館設施服務需求模式與分析模式之線性關係。結果顯示建構之模式需要修正，經過刪除7個衡量變項，修正後模式建構效度良好。運動場館設施服務需求模式場地設施、附屬設備與服務人員之間的關係相當密切，全國大專運動會比賽場館設施服務需要有制度場地設施與設備之管理，並提供各方面有效率的服務，並建議服務人員在協助裁判與運動賽會的進行、服務人員協助器材的搬運與搬離場地的方法與時機、比賽場地的管制與問題的回答等，都要事前加以訓練，未來研究可針對2009年全國大專運動會體育場館進行相關研究以提供對照之資料。

關鍵字

全國大專運動會 ； 運動場館 ； 設施 ； 服務需求 ； 結構方程模式

並列摘要

This study was aimed to discuss the needs of facility services in multifunction gymnasiums with the athletes of 2008 National Intercollegiate Athletic Game as the research subjects, through the exercise of structural equation modeling, it was able to framework model of facility service needs of a multifunction gymnasium and analyze the linear correlation of this model. The initial results indicated that corrections were needed for the model, seven observed variables have been deleted. After further correction, the construct validity was statistically fit and acceptable. The results showed that gym facilities, its affiliated equipments and service staff had extremely close relationship. The facilities in fields and equipment shall be well managed in the sports event, such as National Intercollegiate Athletic Game, in order to provide efficient and professional services. It is also suggested that pre-event training of service staff is extremely important. The service staff can assist referees run the progress of sports competition, help moving the equipment out the field, keep the competition field in order, answer simple questions and etc., if service staffs obtain adequate training before the sports event. Further related research can be proceeding with 2009 National Intercollegiate Athletic Game in order to have comparison data.

並列關鍵字

National Intercollegiate Athletic Game ； multifunction gymnasium ； facility ； service need ； structural equation modeling SEM

參考文獻

呂謙(2005)。台灣地區馬拉松賽會參賽者服務管理模式建構與驗證之研究。台灣體育運動管理學報。3，43-76。

Bollen, K. A.,Long, J. S.(1993).Testing structural equation models.CA:SAGE.

Burbank, M. J.,Andranovich, G. D.,Heying, C. H.(2001).Olympic dreams.New York:Lynne Rienner Publishers, Inc..

Hu, L. T.,Bently, P. M.(1999).Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives.Structural Equation Modeling: A multidisciplinary Journal.6,1-55.

Kaplan, D.(2000).Structural equation modeling: Foundations and extensions.CA:SAGE.