Usage Intention for Real-Time Production Capability Information System

Tsuen-Ho Hsu ； Ling-Zhong Lin ； Chih-Kwang Yang

《International Journal of Electronic Commerce Studies》 6卷1期 (2015/06) Pp. 69-85

https://doi.org/10.7903/ijecs.1396

並列摘要

With the prosperity and the growing trend of online information system applications, consumers and business alike have been changing their behavioral models for obtaining information. This brings enormous commercial opportunities to the catering industry. In order to promote its competitive advantages, Napoli Pizza, a chain restaurant in Taiwan, implemented a real-time kitchen production capability information system (e-KS). This research aims at helping Napoli Pizza to identify factors affecting employees' attitude toward e-KS usage intention. The results show that employees have positive impressions and evaluations of e-KS, and the most influential factor is employees' ＂attitude toward using＂, which has a significant effect on their usage intention.

並列關鍵字

Chain Restaurant ； Real-time Production Capability Information System ； Usage Intention ； Acceptance model

參考文獻

H. Jeong, S. Han, and E. Lee, The role of psychological burden in mature consumers to adopt the internet. International Journal of Electronic Commerce Studies, 4(1), p135-138, 2013. http://dx.doi.org/10.7903/ijecs.1139.

F.D. Davis, Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), p319-340, 1989. http://dx.doi.org/10.2307/249008.

V. Venkatesh, and F.D. Davis, A theoretical extension of the technology acceptance model: Four longitudinal field studies. Management Science, 46(2), p150-201, 2000. http://dx.doi.org/10.1287/mnsc.46.2.186.11926.

F.D. Davies, R.P. Bagozzi, and P.R. Warshaw, User acceptance of computer technology: A comparison of two theoretical models. Management Science, 35(8), p982-1003, 1989. http://dx.doi.org/10.1287/mnsc.35.8.982.

H. van der Heijden, Factors influencing the usage of Websites: The case of a generic portal in The Netherlands. Information & Management, 40(6), p541-549, 2003. http://dx.doi.org/10.1016/S0378-7206(02)00079-4.