線上遊戲員工之工作負荷與幸福感之研究以性別為干擾變數

全球化發展進步以及網際網路普及化讓現代人對於休閒娛樂越來越重視，其中以遊戲產業最為受到巨大影響，但金融海嘯的發生反而讓遊戲產業加速成長，因此許多廠商之間競爭越來越激烈，造成旗下員工們在工作任務中過於繁忙，遊戲公司員工工作內容非常明確且非常重視團隊合作，每個工作區域是獨立運作，彼此工作任務是環環相扣，這對成員間產生重要的影響性，因此需要高度的抗壓性、耐心、細心與邏輯分析能力，在長時間壓力下可能會有生理與心理倦怠，使得在工作上可能會感到不幸福，若是沒辦法有效紓壓工作負荷，導致負面情緒一直累積，降低員工之工作熱忱，離職率也就會跟著提升，對公司會造成嚴重傷害。因此本研究在探討工作特性與對於幸福感會造成什麼影響。

關鍵字

工作負荷；幸福感；遊戲公司；性別

並列摘要

Because of the development of globalization and popularization of the international network, people pay more attention to the part of entertainment. Today, one of the most affected industries is game industry. The huge competition was occurred among game companies due to the financial tsunami coming, leading to heavy workload to employees. The work content for game company employees is very clear and focus on teamwork, each one is the independent part but closed to each other. Therefore, the stress resistance, patience, carefulness and logical analysis capabilities are required and important to game company employees. The physical and mental burnout may be caused by excessive time pressure, making employees making employees felt unhappy. If they did not release the pressure of the workload through the effective way, the negative thought was accumulated and resulting in reducing the work enthusiasm and increasing the rate of demission. Finally, it causes damage to companies. Therefore, the aim of this study is focus on the effect of workload and well-being.