香港學校社會工作人員如何看待專業的角色、挑戰及發展

Perceptions of School Social Workers in Hong Kong: The Function, Role and Challeng

崔永康(Wing-Hong Chui) ； 凌煒鏗(Henry Wai-Hang Ling)

《聯合勸募論壇》 4期 (2014/02) Pp. 71-100

摘要

學校社會工作服務的介入手法，是其中一個渠道去協助青少年處理學習、社交及情緒上的問題，並滿足青少年的成長需要，學會成為一個負責任的成年人。有何方法協助學校社會工作者以達至以上的目標？學校社工如何得知這些目標能得以達到？服務受眾包括家長和學生也期望接受有成效及有質素的學校社會工作服務。本篇論文有兩大目的：第一，闡述學校社工服務在香港的發展以及其功能；第二，了解任職學校及機構的學校社會工作者（以下簡稱為學校社工）所擔當的角色。是次研究共邀得十六位學校社工接受訪問，以了解他們如何定義「工作成效」及「有質素」的學校社會工作服務，以回應青少年的需要。同時，亦了解他們如何衡量其工作成效。是次的質性研究亦點出社會服務及教育界如何能促進有成效的學校社會工作服務。

關鍵字

學校社工 ； 專業角色 ； 中學 ； 小學 ； 香港的發展

並列摘要

School social work service is one form of social work to assist students in dealing with their academic, social or emotional problems and to meet their developmental needs in order to prepare them for adulthood. In what ways can school social work practitioners achieve these aims? How do they know whether these aims can be achieved? Service users, including students and their parents, also expect to receive effective and quality school social work services. This paper examines the development and function of social work services both in schools and agencies in Hong Kong. Moreover, it will look at the role of practicing school social workers in delivering effective school social work practice to young people. Based upon in-depth interviews with sixteen school social workers, this study explores the way school social workers defined 'effectiveness' and 'quality' of their services in response to the changing needs of young people. This qualitative study also sheds light on how organizational and educational approaches can foster the effectiveness of school social work in Hong Kong.

並列關鍵字

School social workers ； role ； secondary school ； primary school ； Hong Kong