Property management is regarded as overall managements and maintenances for the apartment. These services aim to keep healthy, comfort, convenient and safe environment for the residents. In recent years, property management companies develop the services including life and property management. This study explores the residents' perceptions of living environment quality within the property management company's services. The results show that the residents' perceptions of safe, health, and comfort provided by property management's services have a significant effect on the perception of convenient. The perception of empathy of service personnel has a significant effect on the perception of responsiveness. In addition, the service quality of property management company's personnel will also affect the perception of the company's service quality of living environment.