Using an Alternative Match Index to Assessing Six-sigma Management

使用另一能力組合指標評估六標準差管理

曾信超(Hsin-Chau Tseng) ； 郭信霖(Hsin-Lin Kuo) ； 許淑卿(Shu-Ching Hsu)

《經營管理論叢》 2007特刊 (2007/12) Pp. 299-306

https://doi.org/10.6872/OMR.200712/SP.0016

摘要

Six-Sigma approach is a business philosophy of driving behaviour by making an organization's values explicit in its compensation system and a business strategy of cutting costs and boosting customer satisfaction. It is vital to investigate each part of the business in such a way everyone can understand the causes of variation that can be led to improvement in both process and performance. In this paper, focuses on the elucidation of the ＂Six-Sigma process quality＂, by another incapability index C_(pp), to decide whether a given process meets the capability requirement under quality control. Further, to rapidly facilitate in more general situations suitable for engineers to apply, we also provide a comprehensive set of across multiple process indices matches criteria analysis and by rendering enhanced decision-making ability, corresponding the indices values of C_p, C_(pp) and ppm to a ±Kσ, with μ = T, μ≠T, and to a shifted process ± Kσ, with the indices values of match (C_p, C_(pp)).

關鍵字

Incapability indices ； Sigma quality level ； Six-sigma ； Parts per million