越南營造業工人之生產力誘因分析

Analyzing Motivation in Construction Productivity in Vietnam

潘高才(Cao Tai Phan)

指導教授 ： 郭斯傑

國立臺灣大學/工學院/土木工程學研究所/碩士(2015年)

https://doi.org/10.6342/NTU.2015.00525

摘要

在所有的東盟國家中，越南的勞動生產率是最低水平的。許多方案已被提出，例如：使用現代技術或新設備;然而成本仍然過高。這項研究表明，一個更好的方式來提高越南建築行業的勞動生產率是了解這個國家的人的需求。為了完成這項研究，筆者分佈式基於人類的馬斯洛的調查需要確定一套動機密切相關的勞動生產率多麼重要的是三組：工人，工頭和工程師。調查結果顯示，和不同的動機，以及消極無為因素的排名，分別按照馬斯洛的理論。另外，筆者發現，工人隊伍的身份（例如：越南北方人與南方人，越南與其他國家的人）影響了他們不同的慾望。越南員工除了工作之外還得關注很多問題;缺乏激勵因素和過量的士氣低落的因素讓他們感到不愉快的工作，使他們的工作比正常情況下慢。因此，這項研究不僅識別的動機，才能重視越南工人，也提出了一些解決方案，可以在建築領域的應用.

關鍵字

營造業 ； 工人之 ； 生產力 ； 誘因

並列摘要

Among all the ASEAN countries, Vietnam has the lowest level of labor productivity. Many solutions have been offered, such as using modern technologies or new equipment; however, the costs are still too high. This study suggests that a better way to improve labor productivity in the construction industry in Vietnam is to understand the country’s human needs. To complete the study, the author distributed a survey based on Maslow’s hierarchy of human needs to determine how important a set of motivations closely related to labor productivity were to three groups: workers, foremen, and engineers. The results of the survey showed that and the ranking of different motivations, as well as demotivation factors, were in accordance with Maslow’s theory. In addition, the author discovered that the identities of the teams of workers (for example, Northerners vs. Southerners, and Vietnamese vs. people from other countries) influenced their different desires. Vietnamese employees have too many concerns outside of work; the lack of motivating factors and an excess of demotivating factors make them feel unhappy at work, causing them to work slower than normal. Therefore, this study not only identifies the motivations in order of importance to Vietnamese workers, but also proposes some solutions that can be applied in the construction field.

並列關鍵字

Motivation ； Demotivation ； Construction Productivity ； Worker ； Foremen ； Superintendent ； Manager ； Money ； Reward

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