面試官做筆記對評分者同意度之影響--以面談結構性、面談時間為干擾變項

Effects of Note-taking on Interrater Agreement in Job Interviews--The Moderating Roles of Interview Structure and Interview Length.

王璦邦(Ai-Pang Wang)

指導教授 ： 蔡維奇

共同指導教授 ： 戚樹誠

國立臺灣大學/管理學院/商學研究所/碩士(2005年)

https://doi.org/10.6342/NTU.2005.00507

摘要

回顧過去文獻，許多學者已證實面試官做筆記的行為會對面試官回想資訊產生影響，但是對評量應徵者上的效果卻不確定，也少有學者以實地研究法(field study)探討面試官做筆記的行為對於評量的影響。因此，本研究目的是欲探討在多位面試官對一位應徵者的面談中，面試官做筆記對評分者同意度的影響，且以兩個情境變數：面談結構性、面談時間為干擾變數。

本研究以台灣18家企業中，由44組面試官與122位應徵者中所蒐集的資料部分地證實本研究的假說，結果顯示當面試官做筆記的比例愈高，評分者同意度也愈高。而且，當面談結構性愈低時，面試官做筆記的比例愈高，將可以大幅提高評分者同意度。此外，當面談時間愈短，面試官做筆記的比例愈高，也可以大幅增進評分者同意度。

關鍵字

甄選面談 ； 面試官做筆記 ； 評分者同意度

並列摘要

Review the past researches, there are some researches found that taking notes is better than not taking notes for one’s cued recall of information. But it is interesting that no significant differences on the accuracy of the judgments were found those who took notes and those who did not. Therefore, the purpose of the research is to
investigate how note-taking affect interrater agreement in panel interview.
This study extends previous research by examining the moderating roles of interview structure, and interview length in real employment interviews.

Results from 122 panel interviews and applicants of 18 firms partially supported our hypotheses. The result showed that note-taking can positive affect interrater agreement and the less structured the interview, the stronger the relationship between note-taking and interrater agreement. In addition, the shorter the interview length, the stronger the relationship between note-taking and interrater agreement.
Through the results, if organizations wish to increase the interrater agreement, it is suggested that interviewers should take more notes in interviews to help them make judgments on interviewees.

並列關鍵字

Job Interview ； Note-taking ； Interrater agreement

參考文獻

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