複合公共運輸場站的規劃目標是使旅客感受舒適、便捷、安全的轉乘服務,符合以「旅客」為中心、「對使用者友善」的轉乘服務理念。有鑑於國內缺乏一套完整的轉乘設施設置準則可供依循,故本研究基於「人本」之理念,針對計程車候車設施研擬規劃設計原則,應用於台北車站東側計程車招呼站之案例改善,以作為複合運輸場站轉乘運具設置準則訂定與計程車候車設施建置之參考。 本研究首先彙整各方使用者之功能需求,透過國內外規劃設計原則與相關案例之參訪,初步建立複合運輸場站之計程車候車設施設置原則。其次,依據本研究研提之原則,以台北車站計程車招呼站為示範案例進行改善規劃,並比較方案施行前後各構面之改善效益。 本研究研擬之原則主要著重於「規劃」與「設計」兩方面。規劃方面,計程車候車設施規模得考量未來系統擴建需求,區位設置建議能更接近車站出口;設計方面,計程車候車設施須確保各族群旅客之安全與通行便捷,並以內部化設置為原則,避免對其他運具與場站周邊環境之影響;此外,場站營運者須在營運上合理管制排班計程車進場數量,以維護場站轉乘接駁系統整體效能。透過本研究之改善方案分析顯示,通勤、肢障或高齡旅客可減少達70%之轉乘間隙成本,計程車可改善約20%之延滯,而對場站周邊環境降低約75%之負面衝擊,同時提昇其他運具16%以上之運行效率,場站營運者亦得以減少管理成本。本研究擬訂之計程車候車設施規劃設計原則以及實證分析之改善案例,可以提供作為我國訂定複合運輸場站規劃設計準則之參考。
The design of taxi facilities for intermodal station is based on the concept of people-oriented and user-friendly. However, it was a violation for the design of current stations in Taiwan such as Taipei Main Station, which is resulted from the lack of the planning and design guidelines of taxi facilities. Summarizing guidelines and exploring differences between domestic and international inter modal stations through field survey, it is found that international stations have better performance on seamless journey for passengers, locating taxi facilities internally, standing alone moving lines and the space of transfer modes. According to the design principles identified, this study proposes schemes to improve the taxi stand at Taipei Main Station and evaluate benefit for taxi passengers, taxi drivers, the authorities of the station, the environments surrounding station and other transfer modes. The evaluation results have shown that these schemes reduce the transfer gap in passengers around 70%, decrease delay around 20% in taxi drivers, diminish negative impact on station surroundings around 75%, increase efficiency 16% upward in other transfer modes, and save redundant management cost in the authorities of the station. It concludes that these schemes improve transfer efficiencies and safeties for passengers and all of stakeholders indeed. Results of this study can be considered as a useful reference for development of planning and design manual of intermodal station.