專案經理領導模式與團隊互動對專案績效影響之研究

The impact of project manager's leadership behavior and project team members' interaction on the project performance

金培主(Pei-Chu Chin)

指導教授 ： 吳坤山

淡江大學/管理學院/企業管理學系碩士在職專班/碩士(2007年)

https://doi.org/10.6846/TKU.2007.00382

摘要

為因應全球化的挑戰以及資訊產業環境快速變化及激烈競爭，近年來企業逐漸捨棄傳統的組織型態，轉而以專案為導向的工作型態來回應環境變遷與客戶需求，進而達成企業目標。
專案團隊以專案經理人為中心，扮演領導、溝通、協調、整合的角色，透過與專案團隊成員的互動，進而對專案績效產生影響。因此，面對專案團隊成員的多元性與相互依存關係，專案經理人應透過何種領導模式來影響團隊成員的互動，並藉由團隊互動來提昇專案績效，為本論文主要研究目的。
本研究從相關的文獻探討開始著手，再根據其理論基礎建立本研究之架構與假設，並選用適當的量表為研究工具，採用便利抽樣法進行抽樣，經抽取國內目前從事伺服器產品研發之本土與外資企業的專案團隊成員300人為對象實施問卷調查。針對回收的有效樣本196份資料，進行信度分析、敘述性統計、因素分析、相關分析及階層迴歸分析。經實證分析和討論後，獲致結論如下：
1.轉換型領導對團隊互動具有較高且顯著的影響效果。
2.團隊互動對專案績效具有顯著影響效果。
3.團隊互動對領導模式與專案績效之關係具有中介作用。
最後，依據研究結論，對研發伺服器產品之企業及未來研究提出具體建議，以供參考。

關鍵字

交易型領導 ； 轉換型領導 ； 團隊互動 ； 團隊溝通 ； 團隊合作 ； 專案績效

並列摘要

To face on the globalize challenge, fast change and keen competition of information technology industry environment, the enterprises give up the traditional organization type gradually in recent years, and turn the work type to be project as direction to responds to the environmental changes and customer's demand, and then reach the enterprise goals.
The project team regards the project manager as the centre, act the role as leaded, communicated, coordinated, combined, and through the interaction with project team members, and exert an influence on the project performance.
Therefore, to against the pluralism and interdependence relation of the project team members, what styles of leadership that project manager should take to influence the interaction of the team members, and through the interaction from the team to raise the project performance? Those issues will be the main study purpose for this research.
This research adopts convenience sampling to take the samples. After collected questionnaires from 300 subjects who engaged in research and development of products of the server at local and foreign enterprises in Taiwan, there are total 196 valid questionnaires were returned. Aimed at those valid samples to proceed with validity analysis, descriptive statistics, factor analysis, correlation analysis and hierarchical regression analysis, the empirical research findings as below:
1.Comparing to transactional leadership, transformational leadership has more significant influence on team interaction.
2.Team interaction has significant effect on the performance of project.
3.The relationship between transformational leadership and project performance is mediated by team interaction.
Finally, the research limit, future research direction, and the meaning of the theoretical and practical of this study were also discussed.

並列關鍵字

transactional leadership ； transformational leadership ； team interaction ； team communication ； team collaboration ； project performance

參考文獻

2. 王美玲（2002）。醫療產業團隊管理之實證研究。靜宜大學企業管理學系碩士論文。

30. Lewis, J. P. (1993). How to Build and Manage a Winning Project Team. NY: American Management Association.

1. Baron, R. M. and Kenny, D. A. (1986). The Moderator-Mediator variable distinction in social psychological research: conceptual, strategy, and statistical considerations, Journal of Personality and Social Psychology, 51(6), 1173-1182.

member ability and personality to work-team processes and team effectiveness. Journal of Applied Psychology, 83(3), 377-391.

3. Bass, B. M. (1990). Bass & Stogdill's Handbook of Leadership: Theory, Research and Managerial Applications. New York: Free Press.