新北市幸福保衛站計畫執行之研究

A Study on the Policy Implementation of 〝Happiness Safeguarding Station〞in New Taipei City

許嘉柔(Jia-Rou Hsu)

指導教授 ： 陳志瑋

淡江大學/商管學院/公共行政學系公共政策碩士班/碩士(2016年)

https://doi.org/10.6846/TKU.2016.01047

摘要

新北市政府於102年1月推出「幸福保衛站」與四大超商合作，施行迄今已有3年時間。藉由中央籌畫、企業家盟、地方執行與社區營造之合作模式，共同關懷弱勢學童，透過約2,000家超商門市找出更多高風險家庭並給予後續救助與關懷，該計畫一推出即引發各界關注。本研究係以幸福保衛站作為研究的主軸，透過政策網絡作為分析角度，探討新北市「幸福保衛站計畫」的執行過程與運作方式，筆者先以檢閱過去有關幸福保衛站研究之文獻，包括新北市政府對幸福保衛站之定義、準則與期望，以及計畫執行至105年的學生人數統計與經費。地方政府應如何整合現有的資源，動員地方民間的各項資源，如何與多元的參與者包括公部門、私部門以及第三部門進行溝通協調。因此，運用政策網絡之概念，建立起一個可以促進參與者彼此資源交換、互動頻繁，以利政策共識達成的網絡機制。經由研究所要討論下列問題：（1）哪些因素會影響政策網絡的運作？（2）幸福保衛站執行過程中面臨哪些障礙及困難？（3）瞭解幸福保衛站對於未來走向與成功因素為何？本研究發現：（1）完整複雜的網絡是透過不同次級網絡組成；（2）創新不全然是發明，有更多是既有的政策連結；（3）網絡協力治理效益個別組織間，是加乘效應而非加法累計效益。因此政府在與民間網絡關係滿意度，需要持續的溝通與互動；網絡成員應保持經常性溝通與接觸，才能建立良好與穩定的合作模式。

關鍵字

幸福保衛站 ； 政策網絡 ； 抵用券 ； 利害關係人

並列摘要

In January, 2013, the New Taipei City Government initiated a project, Happiness-Safeguarding Station, and started to cooperate with the four main convenience-store enterprises, implementation has been three years. By central planning, companies join with the community to create local implementation of the cooperation model. The city government has been working with approximate 2000 convenient chain stores to find out more families t high risk and thus to give them the ongoing help and concern. As soon as this project came out, it has received a lot of attention from all walks of life.
In qualitative analysis as the main method of research methods, through the construction of literature analysis theory and policy definitions networks, and make interviews outline the use of in-depth interview interviews network stakeholders do in-depth interview study.
The main purpose of the study is to discuss the implementation process and operation about Station of Happiness Safeguarding in New Taipei city. It reviews the data of Happiness Safeguarding Station, including the definitions, principles, expectations, enrolment statistics, and expenses. This thesis utilizes concept of the policy network to be the framework of analysis, so that the relevant policy actors can be included , and their interaction can be observed and discussed.
This research tries to answer questions as follows：(1) What factors affect the operation of the policy network? (2) What are the difficulties faced during the implementation of Happiness Safeguarding Station? (3)What will the Happiness Safeguarding Station be in the future? The main findings of this research reveals the following results：(1)Innovation is not necessarily an invention. It can be the links of more current policies. (2) The complete complex integrity of networks consists of the networks from different levels. (3)The effect of cooperative management in the individual organization will be seen in multiplicative effect not in the additive effect. Therefore, the Government with civil relations of network satisfaction needs sustained communication and interaction; Network members should maintain frequent communication and contacts, in order to establish a good and stable cooperation.

並列關鍵字

Happiness Safeguarding Station ； Policy Network ； Voucher ； Involved Parties

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