營建產業經營管理電子化應用及發展現況之分析

Electronic Business Activity and Development in the Construction Industry Operation Management

江俐靜(Li-Ching Chiang)

指導教授 ： 林利國

國立臺北科技大學/工程學院/土木與防災研究所/碩士(2010年)

https://doi.org/10.6841/NTUT.2010.00033

摘要

行政院自1999年6月實施「產業自動化及電子化推動方案」至今已十餘年，而由於營建產業傳統的特性以致相對於其他產業較不易實行，其電子化執行成果是否符合預期，是值得深入探討的議題。本研究針對營建產業電子化應用現況做問卷調查，以具有較高電子化程度之營造廠為研究對象，經由統計檢定將企業依電子化程度作同質性分群，並探討企業特性與電子化程度之差異分析，及營建產業電子化對營運績效及財務績效之影響。
調查結果發現，樣本企業可分為三個類型，分別為基礎型、中階型及進階型，基礎型電子化整備度低，並未導入內部流程電子化系統應用或僅應用普遍化系統；中階型電子化整備度高，內部流程電子化系統應用尚未包含採購端與銷售端；進階型電子化整備度高，內部流程電子化系統應用已擴及採購端與銷售端，甚或採購及銷售作業電子化系統已整合。
統計檢定結果：(一)企業特性之資本額、營業額、專業資訊人員設置、高階主管意願及電子化系統應用規劃型態對電子化程度有顯著差異；(二)電子化程度不同對於營運績效及財務績效無顯著差異；(三) 企業電子化對財務績效無顯著相關性。最後根據統計檢定之量化研究結果，分別對電子化程度不同之企業做質化研究，以深入瞭解電子化現況及其發展需求。

關鍵字

電子化 ； 資訊通訊科技(ICT) ； 績效

並列摘要

It has been more than years that Executive-Yuan implements “Industrial Automation & Electronic Business Program” since June 1999. However, due to traditional characteristics in construction industry, it is much more difficult to put it into practice when comparing to other industries and it is a thoughtful topic to find out whether their e-Business processes meet their expectation. This study put attention on present situation about e-Business processes of construction industry, using prequalification questionnaires for construction enterprises which have higher level e-Business procedures. Through statistics analysis, we group enterprises base on their similarity on e-Business processes level, discuss characteristics and differences between them and how e-Business processes influence both operational performance and financial performance.
The results show that there are three types between sample enterprises, which are basic type, middle type and advanced type. Basic type enterprises have low e-Readiness, an inner processes electronic system is not implemented or they just use general application system. Middle type enterprises have high e-Readiness, but sell side and buy side are not included in their inner processes electronic system. Advanced type enterprises also have high e-Readiness, they include sell side and buy side in their inner processes electronic system, some of them even integrate both buy side and sell side together.
Conclusions from the statistics analysis also show that 1) The notable differences in e-Business processes are caused by enterprise characteristics, including capital, revenue, settlements of professional IT staffs, the will of higher managers and the types of e-Business processes they choose. 2) The differences in e-Business level cause less influence on their operational performance and financial performance. 3) e-Business processes of enterprises have less relativity on financial performance. Finally, base on the quantitative analysis results, we do qualitative analysis separately on those enterprises with different levels of e-Business process, to realize their present status and needs on e-Business processes.

並列關鍵字

e-Business ； ICT ； performance

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