人力資源管理、組織學習、組織創新、知識管理能耐對組織績效關聯性之研究—以我國電子工業上市上櫃科技公司為例

The Relationship Among Human Resource Management, Organizational Learning, Organizational Innovation, Knowledge Management Capability and Organizational Performance: With an Example of Electronic Industrial Listed and Over-the-Counter Listed Technological Companies in Taiwan

郭宗賢(Tsung-Hsien Kuo)

指導教授 ： 林俊彥

國立臺北科技大學/人文與科學學院/技術及職業教育研究所/博士(2007年)

摘要

本研究旨在探討人力資源管理、組織學習、組織創新、知識管理能耐對組織績效關聯性之研究，採問卷調查法，以我國電子工業上市上櫃659家科技公司為問卷調查對象，有效回收率為37.21％，資料分析方法包含描述性統計、探索性因素分析、驗證性因素分析以及結構方程模式（SEM）。
本研究的主要結論為：（1）我國電子工業上市上櫃科技公司的人力資源管理、組織學習、組織創新、知識管理能耐、組織績效之實施現況均達中等程度，顯示整體向上發展仍有空間，尤其在人力資源管理以及組織創新上須投注更多的心力；（2）有效的人力資源管理可藉由組織學習、組織創新及知識管理能耐的整合性規劃來完成組織目標、強化組織整體競爭力；（3）有效的組織學習可提升組織創新能力與累積知識管理能耐，有效提升組織績效；（4）有效的組織創新可藉由組織成員知識管理能耐的養成，奠定組織永續經營的基礎；（5）科技公司能妥善應用知識及資訊將可改善組織策略、提升組織績效；（6）科技公司應適時利用結構方程模式建構模型，以系統性思考的方式來規劃適配度良好的整體性策略，使組織績效全面性的提升。

關鍵字

人力資源管理 ； 組織學習 ； 組織創新 ； 知識管理能耐 ； 組織績效

並列摘要

The present study aims at investigating the relationship among human resource management (HRM), organizational learning (OL), organizational innovation (OI), knowledge management capability (KMC), and organizational performance (OP). The quantitative research method was employed and a survey questionnaire was utilized to collect data. The valid return rate was 37.21%. The population of this study included 659 electronic industrial listed and over-the-counter (OTC) listed technological companies in Taiwan. Statistical methods, such as means, one-sample t test, exploratory factor analysis, confirmatory factor analysis, and structural equation modeling (SEM), were used to analyze collected data.
The present study presents six major conclusions: (1) the overall self-perceived evaluation on all dimensions by the top management was above the medium level, which implicates there was still room for improvement, especially for human resource management and organizational innovation; (2) effective HRM strategies can result in better OL, OI, KMC, which ultimately contributes to the achieving the organizational goals; (3) effective OL can improve OI ability and accumulate KMC, which ultimately contributes to enhance OP; (4) effective OI can result from the development of organizational members’ KMC, which contributes to the establishment of sustainable organizational development; (5) technological companies should utilize organizational information and knowledge in order to advance strategic planning thus enhance OP; (6) technological companies should adequately employ SEM to construct an useful business model, which can boost the overall business performance.

並列關鍵字

human resource management ； organizational learning ； organizational innovation ； knowledge management capability ； organizational performance ； listed and over-the-counter listed companies

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