應用企業流程再造與價值工程對競爭優勢之研究－以多工器為例

Research on the Business Process Reengineering and Value Engineering for Competitive Advantages－base on Multiplexer as example

鄭智馨(Chih-Hsin Cheng)

指導教授 ： 王明展

國立臺北科技大學/管理學院/工業工程與管理系所/碩士(2006年)

摘要

通訊業是變化快速的產業，也是政府極力推動的新興科技產業之ㄧ。面對全球電信自由化，中國等新興國家，經濟快速發展，全球資金吸引與投入，進一步供應鏈逐漸形成等因素。標案的市場價格競爭，產品單價一再下滑，價格戰無法避免。各產業外移日益明顯，影響顯現，同時需面對國際大廠的強力競爭。
企業要維持利潤以生存下去，並考量進一步的成長與發展，就必須持續的擁有競爭優勢，企業所採用行動與策略，都應以提升未來競爭優勢為最主要考量。從制度面、流程面全面檢討，並採用企業流程再造使企業降低成本。從產品面應用價值工程，從改善設計到生產組裝成本，做進一步降低成本總體檢。
本論文以通訊設備業－多工器為例，積極尋找提昇產業競爭優勢的新模式，新流程模式與應用方法，利用專家訪談法與實例驗證，盼企業各部門配合與革新作法，使一個小型企業的競爭優勢更為提昇，轉變成為一家重要的國際通訊大廠。

關鍵字

企業流程再造 ； 價值工程 ； 競爭優勢 ； 多工器

並列摘要

Communication industry is with a feature of change quickly, and also one of the oncoming technical industries advanced positively by the government. In face of the liberalization of global telecommunications, new and developing countries, as China and so on, are under a fast development of economy, the global funds have been attracted and invested. Further, a supply chain has also been form gradually. The market price competition of the tender has lowered the price of the product. The war of the price is unavoidable. The migration of the businesses is more and more evident and has shown the impingement, and need to face the sledgehammer competition from the big international business.
To survive by maintaining profit, and think about the further process and development, a business must own competitive advantage. The main consideration of a business is increasing its future competitive advantages. To inspect from the all system and process, and rebuild the business process, make the business decrease the cost. In order to decrease the total cost, a business need to apply value engineering from product, and modify the design of product assembly.
Take communication equipment-multiplexer as an example, this paper is eager to find out a new module, a new process, and a new application to increase the competitive advantages of a business. By interviewing expert and verifying illustration, make all the departments of a business work together, to increase the competitive advantages of a smaller business, and make it become an important international communication business.

並列關鍵字

Business Process Reengineering ； Value Engineering ； Competitive Advantages ； Multiplexer

參考文獻

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