瞭解經常上網的醫事人員對於提供網路健康資訊的態度與利用資訊科技提供網路健康資訊的能力,有助於擬定有效鼓勵、支援醫事人員提供網路健康資訊的方案,大幅提升網路健康資訊的品質與數量。 本研究用電子郵件對經常上網的醫事人員發出問卷,回收47份。76.6%是醫師,8.5%是護理師;男性占70.2%;55.3%的年齡分布於40-49歲。對於健康資訊的重要性與網路的推廣效果,95.7%同意民眾獲得正確的健康資訊有助於維持與促進健康,以及預防、治療與控制疾病;80.9%同意網路是推廣健康資訊的好通路。 80.8%願意在網路上推薦民眾優良的健康資訊,78.7%願意在網路上與其他醫事人員分享醫學方面的網路書籤。建議成立醫事人員專屬社群分享網路書籤,篩選優良網路健康資訊。70.2%願意撰寫衛教文章,63.8%願意提供醫療諮詢。建議獎勵提供健康資訊的醫事人員,而且先求內容品質優良,再要求數量增加。 對於衛生署優良健康資訊網站的評獎指標,65.2%希望自己的文章達到評獎指標,可是只有29.8%知道,只有35.7%希望參加評獎活動並且得獎。建議加強對醫事人員的宣傳與獎勵。 83.0%希望網路著作有條件開放授權,允許同意授權條款者逕行轉載。建議採用創用CC授權條款,加速作品流通。 83.0%希望網路著作的讀者越多越好,66.0%希望獲得其他醫事人員的意見回饋,68.1%希望獲得網友的意見回饋,可是71.7%擔心公布自己的電子信箱會引來許多廣告與病毒。建議利用電子信箱過濾與轉信功能,協助醫事人員與網友、同儕互動。 在利用資訊科技提供健康資訊的能力方面,36.2%的電腦中文輸入速度比手寫還快;分別有25.5%、10.6%、6.4%主持健康網站、健康部落格、健康電子報。73.9%認為如果可以專注於編輯健康內容而非鑽研技術,其投稿意願與產值會上升。對於編輯網頁與管理網站、經營電子報方面,沒有相關經驗者佔了57.5%至70.2%。建議提供醫事人員多種簡便的資訊科技協助,成立共同供稿與發表平台,以提升其投稿意願與產值。
If we know the attitude and ability of healthcare professionals (HCPs) to provide online consumer health information (CHI), then we can plan how to encourage and support HCPs to increase the quality and amount of CHI. This study sent HCPs questionnaires via email, and received 47 responses. 76.6% is doctor, 8.5% is nurse; 70.2% is male; 55.3% with the age between 40 and 49. 95.5% agrees that accurate CHI is important for people, and 80.9% agrees that internet is a good access to promote CHI. 80.8% is willing to recommend good CHI, 78.7% is willing to share internet medical bookmarks with other HCPs. We suggest setting up an online community for HCPs to share internet bookmarks, so as to filter good CHI. 70.2% is willing to write CHI, 63.8% is willing to provide medical consultation. We suggest awarding HCPs who provide CHI, ask for the quality of CHI first and the amount of CHI later. 65.2% wishes his/her content meets the criteria of good health website, but only 29.8% knows the criteria, and only 35.7% wishes to attend the contest and win the award. We suggest more promotion and awards for HCPs. 83.0% agrees to reserve some rights for his/her content, and allows others to copy or forward. We suggest using creative commons to spread the CHI quickly. 83.0% wishes for more readers, 66.0% wishes for comments from other HCPs, 68.1% wishes for comments from readers, but 71.7% worries about the spam mails and virus if he/she publicizes email address. We suggest using the filter and forward function of web mail.36.2% typing Chinese more quickly than handwriting. 25.5%, 10.6%, and 6.4% directs health website, blog, and epaper respectively. 73.9% thinks the willingness and amount of writing CHI will increase if he/she can focus on editing content rather than studying about the information technology (IT). We suggest offering HCPs several convenient IT support to increase their willingness and amount of writing CHI.