不同聘僱方式護理人員工作價值觀與工作滿意之研究

A Study of Nursing Staff’s Work Value and Job Satisfaction in Different Strategies of Employment

陳怡君(Yi-Chun Chen)

指導教授 ： 李弘暉

元智大學/管理學院/管理研究所/碩士(2006年)

摘要

本論文研究主要目的是瞭解正職人員與非正職人員在工作價值觀與工作滿意之關係，以中部三家署立醫院護理人員為研究對象，共發出120份問卷，回收113份，有效問卷數共112份，有效問卷數回收率為99.99%，研究工具是採用吳鐵雄、李坤崇、劉佑星、歐慧敏的「工作價值觀量表」及蔡欣玲博士的「護理人員工作滿意度量表」以結構式問卷方式，利用SPSS for Window 10.0軟體進行資料的統計分析，研究結果顯示1.工作價值觀以目的價值觀(平均數3.55)高於工具價值觀(平均數3.33)在工作價值觀整體上社會互動取向最同意而安定與免於焦慮取向最不同意2.工作滿意上工作環境的掌握最滿意(平均數3.47)而工作酬勞最不滿意(平均數2.99)3.年齡、婚姻、年資、職位及護理專業能力和工作價值觀各構面有顯著性4.年齡、婚姻、年資、科別、職位及護理專業能力和工作滿意各構面有顯著性5.正職人員與非正職人員在組織安定與經濟取向、專業的參與、工作酬勞、排班等構面有顯著差異6.工作價值觀與工作滿意各構面皆有顯著的相關性；研究建議可分為醫院、行政、護理教育及護理人員本身等四方面，期許正職或非正職的護理人員都能肯定自己專業理念和使命共同為病患照護提升護理照護的品質。

關鍵字

聘僱方式；工作價值觀；工作滿意

並列摘要

This thesis studies the relationship of the work value and the work satisfaction between the full-time and the part-time staff.
This study sends out the questionnaire to the nursing staff of three Departments of Health Executive Yuan Taiwan in the midland. There are 120 copies of questionnaire to be issued; 113 copies are retrieved, and 112 copies are valid (the retrieved ratio is 99.99%).
The research methods include the Work Value Inventor developed by Tieh-husiung Wu、Kuen-chorng Lee、Yu-hsing Liu、Huei-ming O, and the Nurses’Job Satisfaction Scale developed by Sing-ling Tsai.The statistic analysis uses the software, SPSS for Window 10.0, to analyze the structured questionnaire.
The study results show the following issues:
1. The ratio (the average number is 3.55) of the goal value is higher than that (the
average number is 3.33) of the tool value in the issue about the work value. In
general, the most important impact factor of the work value is the society
interaction; and the least important impact factor of the work value is the stability
and exemption from anxiety.
2.The ratio (the average number is 3.47) of the familiarity of work environments is
highest in the work satisfaction issue; and the ratio (the average number is 2.99) of
satisfying remuneration is lowest in the issue about the work satisfaction.
3.The age, marriage, seniority, position and the nursing discipline have the
remarkable characteristic with the work value issues.
4.The age, marriage, seniority, branch, position and the nursing discipline have the
remarkable characteristic with the work satisfaction issues.
5.The organization stability, economy, professional participance, remuneration, and
schedule have the remarkable characteristic with the full-time/part-time issues.
6.The relationship between the work value and the satisfaction has the remarkable
characteristic.
This study suggests that the hospital, the administration, the nursing education and the nursing staff should support the full-time and part-time nursing staff to confirm their professional belief and mission in order to promote the quality of medical treatment.

並列關鍵字

Strategies of Employment；Work Value；Job Satisfaction

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