優質老化之研究

The Study of Graceful Ageing

謝安晉(An-Jin Shie)

指導教授 ： 陳啟光

元智大學/工程學院/工業工程與管理學系/博士(2012年)

摘要

本研究主要目的為針對高齡化社會之需求，提出一個具整合性之優質老化之研究。為了因應人口老化成長快速之社會需求，各國政府已重視人口老化所造成之問題，並且提供許多輔助老人之在地老化長期照護政策。然而，根據過去文獻皆提及，這些長期照護政策遭遇許多的挑戰，例如：不足的服務資源、不適當的健保制度以及缺乏照護人員等等。因此本研究嘗試提出一個整合性之優質老化之研究架構，並進行科學化與系統化研究，以減少人口老化帶來之衝擊。此研究架構包含六個研究領域：高齡化服務系統、老人因應模式、高齡化政策與制度建立、老人產品與服務系統設計、老人心理與生理、老人科技等領域。同時本研究也呈現兩項研究成果，發展一個整合性之成功老化模式，以及發展一個TRIZ-based在地老化服務系統創新模式。有關研究結論與管理內涵在本文中有進一步之討論。

關鍵字

優質老化 ； 系統化服務創新模式 ； TRIZ-based服務系統創新模式 ； 在地老化

並列摘要

This study intends to present a comprehensive graceful ageing study in the ageing issues. In response to the social needs of a rapidly increasing older population, many countries have given high attention in the ageing issues, and have provided various long-term care strategies to facilitate independent living of older people. However, these strategies are still facing great challenges in the insufficient service resources. The present study thus addresses these challenges by proposing a research framework of graceful ageing. In this framework, it involves six research areas: ageing service system, ageing coping model, ageing policy & institutionalization, ageing product & service design, ageing physiology & psychology and ageing technology. Meanwhile, the research also presents two studies, which is to develop a graceful ageing model and to propose a TRIZ-based service-system innovation model for ageing-in-place. The research implications and findings are discussed in the study.

並列關鍵字

graceful ageing model ； systematic service innovation model ； TRIZ-based service system model ； ageing in place.

參考文獻

Wu, S. C., & Chuang, K. Y. (2001), Aging in place: the direction of Taiwan long-term care policy in the 21st century, Taiwan Journal of Public Health, 20(3), 192-201.

Chiu, H. C., Chen, Y. C., Mau, L. W., Shiao, S. H., Liu, H. W., & Huang, M. S. (1997), An evaluation of the reliability and validity of the Chinese-version OARS Multidimensional Functional Assessment Questionnaire, Chinese Journal of Public Health, 16(2), 119-132.

Chen, C. K., Shie, A. J., Wang, K. M., & Yu, C. H. (2011a), Developing a TRIZ-based service-system innovation model for ageing-in-place, Human Factors and Ergonomics in Manufacturing & Service Industries(Accepted).

Akay, D., Demıray, A., & Kurt, M. (2008), Collaborative tool for solving human factors problems in the manufacturing environment: the Theory of Inventive Problem Solving Technique (TRIZ) method, International Journal of Production Research, 46(11), 2913-2925.

American Association of Retired Persons (1990), Understanding Senior Housing for the 1990s, DC: Washington.