零件供應商評選系統-以某伺服器工廠連接器零件為例

Assessment system for selection of component suppliers- A case study of connector component on server factories

李祥慧(Hsiang-Huei Lee)

指導教授 ： 鄭元杰

元智大學/工程學院/工業工程與管理學系/碩士(2012年)

摘要

隨著時代的變遷與產品的多元化的需求下，當今伺服器代工產業，面對競爭對手日易增加與茁壯的威脅，以及國際品牌大廠採購策略環伺下，在研發能力的競爭上已經漸趨一致，在這樣的困境下企業必須求新求變，化被動為主動，找尋出提升企業整體的利益，才能增加競爭力、擴大市場占有率，以順應未來產業環境詭譎多變的變化。

本研究選擇伺服器代工產業中之代表性廠商為個案研究對象，以此公司為範例及基礎，建立一套設計與零件供應商評選的整合分析評估制度。參考並整理電腦相關產業在供應商遴選上的評選指標的意見，以及考量連結器零件的特性來評估，將客戶的評選標準分為： 1. 品質、2. 技術、3. 供貨能力、4. 成本、5. 商業協議。在五個重要的準則之下有二十一個屬性。接著運用層級分析程序法(AHP)，歸納出準則與屬性之間的重要比例權重高低，以提供伺服器代工產業作為遴選供應商之參考。

透過Expert Choice軟體的計算分析後得到的權重比如下：品質 (0.302)、成本(0.218)、技術 (0.216)、供貨能力 (0.153)、商業協議 (0.11)，從結果來分析在五大評量指標中以品質為伺服器產業中連接器在挑選供應商中為最重視的因素，由於伺服器的產品特殊的需求特性，要求要有五年的保固期，它關係著伺服器的產品在品質的控制能力，接下來的順序分別是成本與技術，排名次序在伯仲之間，顯見零件的成本結構與產品的研發能力都將是最終影響是否取得客戶訂單最有利的競爭因素。

關鍵字

AHP層級分析法 ； 遴選準則 ； 伺服器代工模式 ； 連接器 ； 供應鏈管理

並列摘要

With the stepping generation and the various requirements of products, nowadays, in server industry, the developing knowledge and technical skills of International server vendors are pretty competitive and compatible with each other because of the growth of vendor numbers and aggressive ambition for server market. Due to such condition, the vendors must be more aggressive and more innovative to bring out more benefit for whole industry so that it can cause more competitiveness and expand the market share to comply with the unpredictable changes of industry in the future.

By the case study of choosing the noted vendor in the server ODM industry, the research comes out the result of a system for the consolidation of component and vendor assessment for server design.

Consulting with the standards for vendor assessment information of computer industries and the characteristics of connector commodity, the research comes out the standard of vendor assessment into five standards: 1. Quality, 2. Technical Skills, 3. Supply Capability, 4. Cost, 5. Business Dealing. According to these five standards, there are also twenty one features. Using AHP， it concludes the levels from standards and features to provide the reference of vendor assessment for server industry.

After the rating analysis by the software of Expert choice, there is the result come out: Quality(0.302)、Cost(0.218)、Technical Skills(0.216)、Supply Capability(0.153)、Business Dealing(0.11). According to the analysis result, we can find out the Quality is the most important thing for vendor assessing in connector commodity of server industry. Due to the strict requirements of sever product， it requires component quality that have five years warranty. Server product must be under control of Quality, and then talk about the cost and technical skills。Obviously, the result shows that the cost and technical capability is the key reasons to gain the business eventually.

並列關鍵字

AHP ； Assessment Standards ； Server manufacturing ； Connector ； Supplier Chain Management

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