本研究旨在探討船邊貨櫃裝卸作業安全之核心風險因素(Core Risk Factors),以及建立風險管理策略,藉由蒐集作業安全資料及訪談人員之方式,以辨識出風險因素,並採用決策實驗室分析法(Decision Making Trial and Evaluation Laboratory, DEMATEL)尋找核心風險因素,將其風險因素依影響性質分類,以找出核心因素及其間的影響關係。實證分析結果得知核心風險因素有七項,分別為:「個人經驗」、「各項作業及安全程序制定」、「安全教育訓練之落實」、「作業能力培訓及考核」、「人員安全相關裝備狀況」、「組織安全文化之建立」及「團隊工作內容之配置」。最後,本研究針對這些風險因素,提供風險控制(Risk Control)與風險理財(Risk Financing)策略供相關業者進行風險參考之應用。
The main purpose of this paper is to investigate the core risk factors of operational safety for container handing on shipside and strategy of risk management. According to review literature of operational safety and survey related experts’ opinion, we found the factors for operational safety; therefore, the paper constructs five risk dimension and seventeen criterions. This paper uses DEMATEL (the decision making trail and evaluation laboratory) to find core risk factors and to classify them. Finally, the research studies every factor influence for each other. The results show that central risks are “personal experience”, “setting of operational safety procedure”, “implementing of safety training”, “training and testing of operational competence ”, “condition of related personal safety equipment”, “constructing of organizational safety culture”, and “assigning of team task”. In addition, this paper sets up a threshold value to comprehend how one factor affects another. The relation of core risk factors can assist in establishing risk strategy which includes both risk control and risk financing. In the end, some companies of container handling can refer to information of this paper for strategy of risk management.