研發結合二維條碼(QR Code)的行動導覽系統

Implementation of mobile tour system associated with the QR Code

鄭棋文

指導教授 ： 楊叔卿

國立清華大學/電機資訊學院/資訊系統與應用研究所/碩士(2010年)

摘要

隨著行動科技的發展，具備照相功能的手機已成為民眾隨身必備的高普及率科技產品，也是近年來行動學習（mobile learning）或終身學習（life-long learning）的有利工具。然而，小螢幕的手機究竟需有何特殊的系統建置考量與配套規劃，才能使其成為有效的終身行動學習利器及即時學習管道，一直是值得研發探究的議題。
本研究提出一個結合QR Code辨識功能的手機學習系統，稱為新竹城隍廟行動互動導覽系統（Cheng Huang Temple Mobile Interactive Tour system, 簡稱CHTMITs）。CHTMITs具備融入QR Code與地圖的導覽功能、以即時學習（just-in-time learning）與採納為本的設計（adoption-based design）的特色為考量，該系統以廟宇為情境，遊客可利用手機連上CHTMITs即可進行參拜與學習探索的活動。其目的在於協助遊客在參訪的短時間內應用人手一機的行動電話，利用QR Code快速的訊息表徵轉換與地圖的導覽介面，幫助遊客立即取得導覽學習資訊，改善手機輸入的不易，以及提供多元取得資訊的管道。
研究對象為38名對於手機應用於學習有興趣及熱誠的遊客，年齡約在十五歲至三十歲，採自願參加，並以兩人為一組，共持一PDA手機於情境中使用CHTMITs進行導覽學習活動。採用前後問卷測試、系統紀錄、實地觀察、訪談等研究方式進行資料蒐集，研究問題針對接受情形、學習成效、導覽模式進行分析討論。
研究結果顯示，CHTMITs獲得使用者高度的肯定，該系統結合手機高普及率與遊客喜歡用手機進行拍攝記錄的特性達到採納為本的設計，並且有助於使用者進行即時性的導覽學習，透過QR Code的資訊快速轉換機制，讓使用者能立即獲取正確的學習資源，並在地圖指引的輔助下，讓使用者快速對情境的有所認識。並且，融入拍攝辨識QR Code與地圖指引的導覽模式，使用者對該導覽模式在即時學習中的助益給予正面肯定的態度。使用者認同拍攝辨識QR Code具有方便快速的特性，使用者進行拍攝的動作，可以立即取得需要的資訊；地圖指引則有助於了解當前位置與提高整體學習的流暢性。此外，本系統對使用者的知識獲取有顯著幫助，使用者無論對廟宇先備知識的高低，經過使用該系統後，後測結果皆較前測結果顯著進步，且能在短時間的參訪中彌補先備知識的差距。進而，使用者對於行動上網輔助學習的認同度顯著提高，亦期待未來能夠再次進行行動導覽系統的學習。
本研究透過CHTMITs的研發，將廟宇的情境建構成適合終身行動學習的環境，幫助遊客在短暫的參訪時間下進行參拜各項活動，讓廟宇的文化與歷史知識得以由資訊科技快速有效傳佈。未來研究上，希望能繼續探討將QR Code製作過程與後續跨平台學習的整合設計，將高普及率的手機可確實成為即時有效獲取資訊的工具，且能結合雲端科技的來臨，建置終身學習社群的平台。

關鍵字

QR Code ； 行動載具 ； 系統開發 ； 行動學習 ； 行動導覽

並列摘要

With the development of mobile technologies, the mobile phones with a built-in camera has become the most popular and high penetrative technology product, and is regarded as a useful device in the field of mobile learning or life-long learning in recent years. However, it has been a topic worthy of our research on what special considerations and supporting of system implemented on the small-screen phone in the hope to make it an effective tool for life-long learning and access of just-in-time learning.
This study aimed to integrate QR Code into mobile learning system, called Cheng Huang Temple Mobile Interactive Tour system (CHTMITs). The features of the CHTMITs include QR Code and map functions, just-in-time learning, and adoption-based design. Hence, the scenario in this study was a temple, and the visitors could immediately explore the environment and make worship through assistance of the system. The purpose of this study was applying the mobile phone, which everyone could afford, to assist the visitors in a limited time. By utilizing the QR Code to transform information representations and a map-guide interface, the visitors got learning information in time, moreover, overcome the difficulty of inputting messages on mobiles phones, and have the multiple choices to access the information.
Thirty-eight visitors participated in the study. They, aged from 15 to 30 years old, were at a voluntary base and were enthusiastic and interested in using mobile phone in learning. Besides, two visitors formed a dyad and used one PDA phone to tour in learning activities by CHTMITs. The data of visitors’ acceptance, learning outcome, and touring model were collected and analyzed.
The research findings indicate that the users highly positive to the CHTMITs. The system that combined high penetration rate of mobile phones and the adoption-based design helped the users to tour learning instantly. Through the rapid information transformation by QR Code, users could obtain accurate information immediately. Furthermore, a map-guided interface was provided to enable users to do just-in-time learning in the temple. In addition, the users expressed positive attitude towards the touring model, which combined the QR Code recognition function and the map-guide function, provided the advantage in just-in-time learning. The QR Code recognition function features immediacy and convenience in obtaining information. The users could get real-time information by clicking the camera button, and the map-guide function helped them locate their current position and enhance the overall learning fluency. Besides, the users were benefited from the system no matter what prior knowledge they possessed. In addition, using the CHTMITs, users had positive enhancements of learning attitude towards mobile learning and expectation of using mobile tour system again.
Eventually, with this system, the temple becomes a life-long learning environment where visitors could pick up valuable knowledge about the traditional culture and history of the temple. In future work, by continuing integration of QR Code encoding process and follow-up cross-platform design, it is anticipated that the high penetration rate of mobile phones could indeed become an effective tool for acquiring information forthwith, and furthermore, it will be associated with the cloud computing technology to form a life-long-learning-community platform.

並列關鍵字

QR Code ； Mobile Device ； System Development ； Mobile Learning ； Mobile Navigation

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