本研究以分析影像品質測試工具與流程標準化結合運用為主軸,試圖釐清流程標準化與組織流程改善的配合,對於產品品質的提升和改善工作效率的成效、過程以及建議運用情況,以提供企業進入影像視訊產品測試之決策依據。 本研究整合以分析影像品質與測試工具建立與運用配合流程標準化,對於組織流程的調整與合作、權責劃分、提高工作效率與產品品質為觀點,並且以影像視訊產品個案S公司為例,建立一套標準化的測試工具,並搭配流程標準化,改善流程所提升的效率,找出改善的關鍵成功因素與給予未來的建議。本研究提出之方法可以提供影像品質測試在面臨流程標準化與提升產品品質時一個評估方向與改善建議。
The main research theme of this study is to combine implementing image quality testing tool and improving process standardization. The issue is to clarify and match the process standardization and organization process improvement, while enhancing product quality and work efficiency to provide suggested methods of implementation and use for enterprise that decides to enter the video imaging product testing. This study addresses the combined needs for the creation and use of image quality testing tool with those for process standardization regarding organizational adjustment, cooperation process, division of responsibilities, to improve overall process efficiency and product quality. It uses a case study of S company, a video imaging product producer, as an example on estab-lishing a video imaging testing tool set combined with process standardization for improved operation efficiency. The study then provides analyses of operational performance and key success factors for improvement as a basis for future recommendations. This study finally proposes a method for image quality testing process standardization and evaluation with rec-ommendations for further improvements.