摘 要 台灣過去成功的經濟經驗,主要是由眾多中小企業累積而成,隨著加入WTO之後的全球競爭趨勢,及面對大企業規模優勢的壓力下,如果不尋求策略轉型,透過整合企業資源的方式運作,勢必難以有效抗衡。 管理大師 Drucker 認為創新的高風險,在於缺乏對於創新的方法論與管理,換句話說,創新的高風險是可以透過有效管理來降低的。所以透過創新的有效管理,達成中小企業不斷創新與新生,成為台灣刻不容緩的焦點。 由於以往國內相關研究,對於育成中心的研究,焦點主要放在強調育成中心功能的供給角度,缺乏從新事業需求角度來探討績效問題。本研究除將探討國內創新育成中心的支援服務提供情形,以及新事業進駐廠商的使用狀況對育成績效的影響做一分析。另外,新事業類型及創業家所具備的特質,是否和其績效有所關聯性,也是本研究探討的問題。研究結果顯示: 一、高科技產業業創業家的創業年齡偏向於青壯階段開始創業,且對其創業有正面幫助。 二、高科技產業創業家,教育程度為大學以上為主。 三、高科技產業創業家,學歷專長與其事業性質具有相關性。 四、創業家創業前的工作經驗,對其創業績效有正向影響。 五、家的家庭支持影響其創業意願,也對其創業績效具有正相關。 六、創業家的人格特質對其創業績效具有顯著影響。 七、資金挹注對新事業績效,有顯著相關。 八、育成中心提供給新事業的資源,以實體空間及設備、行政及管理業務等項目,與新事業績效有顯著相關。 九、育成中心所提供之技術資源,對新事業之產能和行銷能力績效上,皆有正面的影響。 十、育成中心所提供之資源與新事業績效滿意度有顯著相關。
Abstract The successful economic development of Taiwan in past decades was largely ascribed to experiences accumulated by the many small and medium enterprises (SMEs). But after joining the WTO, in order to survive from global competition and overcome pressures from large enterprises’ scale-superiority, SMEs have to adopt strategic transformation and operate with processes of integrating all the available resources. Peter Drucker noted that the high risks of innovation come from the lack of management over the innovation methods. In other words, the risks of innovation can be reduced by effective management. So, to help the SMEs become more innovative and adaptive by focusing on the management of innovation is at emergent priority for Taiwan to elevate its economic development. Most of previous research relating incubator center focuses on its functions and resources it provided, but not investigates its performance from the needs of start-up enterprises. This study investigates the supportive services the innovative incubator center provides, and analyzes the incubation effectiveness by studying how the start-up enterprises stationed in the industrial park through using offerings of the incubator center. In addition, this study also analyzes the relationships between types of new enterprises and start-up entrepreneurs’ characteristics. The results reveal the followings: 1. Most of high-tech industrial start-up entrepreneurs tend to begin their businesses between ages 30-45. The age apparently affects the performance of the start-up enterprises. 2. Most of High-tech industrial entrepreneurs have a Bachelor degree. 3. Start-up entrepreneurs’ business characteristics directly relate to their academic background. 4. Start-up entrepreneurs’ previous working experiences have a positive effect on the performance of their new businesses. 5. Family’s support affects one’s will to start a new business and has a positive effect on the performance of new business as well. 6. An entrepreneur’s characteristics have a strong influence on the business performance. 7. The fund is the key factor of influencing the performance of a start-up business. 8. The resources, such as equipment, space, administrative and management skills, provided by an incubator center have a significant influence on the performance of a start-up business. 9. The technical resources that provided by an incubator center have a significant impact on overall performance of a business’s production and marketing. 10. The resources provided by an incubator center have a directly impact on satisfaction of the business’s performance.