學校志工參與動機與工作表現之研究--以桃園縣國小為例

A Study on Participation Motivation and Job Performanceof Elementary Schools Volunteers in Taoyuan County

黃夏萍(Hsia-Ping Huang)

指導教授 ： 黃坤錦

中原大學/人文與教育學院/教育研究所/碩士(2010年)

https://doi.org/10.6840/cycu201000398

摘要

學校志工參與動機與工作表現之研究--以桃園縣國小為例
摘 要
本研究旨在探討桃園縣國民小學志工參與動機和工作表現之現況、並分析志工參與動機和工作表現之差異情形，以及了解志工參與動機和工作表現之之關聯性。
本研究採問卷調查法，並採志工自評及學校教育人員他評，調查的對象為桃園縣正式召募的國民小學志工，共發出發出問卷為1000份，回收842 份，回收率為84.2%，有效問卷為810 份，有效率為81％。
以「學校志工參與動機量表」、「學校志工工作表現量表」為研究工具。蒐集的資料後以描述統計、t檢定、單因子變異數分析、皮爾遜積差相關以及多元逐步迴歸進行資料分析。歸納本研究結果如下：
一、桃園縣國民小學志工參與動機與工作表現均屬中上程度。
二、不同年齡、是否有子女就讀、每週參與服務時數、是否曾參與其他志工組織、是否領有志願服務紀錄冊的國小志工其參與動機有顯著差異。
三、不同性別、教育程度、學校規模的國小志工其參與動機沒有顯著差異。
四、不同年齡、每週參與服務時數、學校規模、是否曾參與其他志工組織、是否領有志願服務紀錄冊的志工其工作表現有顯著差異。
五、不同性別、教育程度、是否有子女就讀國小志工其工作表現沒有顯著差異。
六、不同性別、不同職務的學校教育人員對志工工作表現有顯著差異。
七、學校志工參與動機與工作表現具有關聯性。
八、參與動機各層面中以「服務他人」對於整體工作表現最具預測效果，其次為「社會接觸」。

最後依據本研究結論，提供相關具體建議，以提供學校行政單位、志工、及未來研究之參考。

關鍵字

學校志工 ； 參與動機 ； 工作表現

並列摘要

A Study on Participation Motivation and Job Performance
of Elementary Schools Volunteers in Taoyuan County
Abstract
The purpose of this study is to investigate the relationship between volunteers’participation motivations and job performance of elementary schools in Taoyuan County.
This research was based on questionnaire survey and used the volunteers’self-appraisal and other people appraisal. The subjects of research were those elementary schools volunteers who were officially recruited from Taoyuan County which had sent out 1000 questionnaires and received 842 copies; the rate of return was 84.2%. The effective questionnaires were 810 and the rate of effectiveness was 81%.
“School volunteers，participation motivation scales”and“School volunteers ’job performances Scales”were two survey instruments used in the research. The data were analyzed and presented by frequencies，mean，standard deviation，t-test and one-way ANOVA, Pearsons， coefficient of correlation method、Multiple regression analysis . Findings from this research are summarized as followings：
1、The participation motivation and task performance of school volunteers
of Taoyuan County were above average.
2、There were significant differences in participation motivation when considering age differences, whether they have children study in schools, working hours per week, whether they have participated in other volunteers organizations, or if registered in Taoyuan County volunteers record book .
3、There were not significant differences in participation motivation, considering different gender、education level and school size.
4、There were significant differences in job performance in terms of volunteers’ demographic variables such as age, working hours per week, school size, whether they have children study at elementary schools, whether they have participated in other volunteers organizations, or if registered in Taoyuan County volunteers record book.

5、There were no significant differences in job performance in terms of volunteers gender, education or whether their children study in e elementary schools。
6、There were significant differences in job performance in terms of volunteers variables such as gender or their school positions。
7、There were positive correlations between volunteers participation motivation and job performance.
8、“Serving for others”has the best predict effectiveness among all participation motivation; the second best is“social contact”.
Finally, according to the findings above, suggestions are given to educational administrations, volunteers and future research.

並列關鍵字

participation motivation ； job performance ； school volunteer

參考文獻

郭崑謨（1983）。現代化企業管理學。台北：華泰。

謝為任（2009）。國民小學組織溝通與教師組織公民行為之研究。國立嘉義大學國民教育研究所碩士論文，未出版，嘉義。

張志榮（2008）。醫療志工參與動機與工作滿意度相關研究—以高雄地區醫學中心為何。國立屏東大學社會發展學系研究所碩士論文，未出版，屏東。

孫本初 (2000)。公共管理。台北：智勝。

王淑美（2006）。學校與社福機構志工工作價值觀與組織承諾關係之研究。國立高雄師範大學成人教育研究所，未出版，高雄 。