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供應鏈協作對企業競爭力影響之研究 —以U家具公司為例—

Study on the Influence of Supply Chain Collaboration to Organizational Competitiveness--A Case of U Office Furniture Corp.

指導教授 : 林賜德博士 林震岩博士
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摘要


由於科技的進步,市場環境的開放,企業競爭規則改變,網路經濟讓市場資訊透明化,競爭者突破時空限制加入市場,讓市場競爭更加劇烈,企業的競爭力不再僅限於企業內本身的能力表現,而在於透過包括產業上中下游的供應體系的確實整合才能在市場上生存發展。   本研究主要依據學者專家對供應鏈協作的理論及文獻做為基礎架構,探討供應鏈協作與企業競爭力的關係—包括「供應鏈協作型式」、「協作關係模式」、「協作促成因素」、及供應鏈協作對企業目前實務上供應鏈管理問題解決及經營績效提昇影響,選擇個案企業進行深入研究。研究方式以國內辦公家具領導廠商(個案公司)為對象,針對其供應鏈中供應面、需求面、製造面及物流配銷面等四大構面供應鏈管理及與成員間協作策略,對相關主管進行深入訪談,做為本研究綜合分析之基礎。   在經過彙整分析後得到以下結論: 1.不同構面供應鏈管理問題,可透過供應鏈協作的實施得到解決;且供應鏈協作效果,影響供應鏈管理問題解決程度。 2.企業須視本身經營內外環境條件及經營目的,來建立適當的供應鏈協作模式。 3.供應鏈協作時,企業經營環境條件、目的、對象不同,其促成因素亦不同。 4.供應鏈協作對企業經營績效有高度影響,且隨經營環境改變,對企業經營將日益重要。

並列摘要


Due to the advanced technology, the openness of market and the changes of business competitive rule, the internet economy make information in market transparent. Therefore, competitors can enter market more easily, the market become more competitive. Business competitiveness not only express from inside, but through the integration of supply chain, including manufacturers, wholesalers, and retailers in order to exist. The frame of the research is based on the literature regarding supply chain collaboration. The method used in the research is case study. The study is expected to explore the relationship between supply chain collaboration and business competitiveness, including “the type of supply chain collaboration”, “the model of collaborative relationship”, “the enablers of collaboration” and the influence of supply chain collaboration on the problem-solving and performance-improving practically. We choose the leader of Office Furniture Company as an example for in-depth interview. Through exploring the perspective of Supply, Demand, Manufacture, and Distribution in supply chain management as well as the collaborative strategies between members, we get some major conclusions: 1.Problems caused from different perspective of supply chain management can be solved via supply chain collaboration. By the way, the effect of collaboration will influence the degree of the problem-solving. 2.Enterprise must take the surrounding environment, the conditions, and the objectives into account to develop the suitable model of supply chain collaboration. 3.When enterprise implements collaboration, the enablers will be different due to different surrounding environment, conditions, and objectives business faced. 4.Supply chain collaboration has high influence on business operating performance. As the changes of operating environment, supply chain collaboration become more and more important to business operation.

參考文獻


12.陳正中,2003,在環境不確定因素下探討供應鏈管理對經營績效之影響—以裕隆集團之兩汽車廠為例,中原大學企業管理研究所碩士論文。
11.張瑞珠,2002,企業導入供應鏈管理系統之研究,中原大學資訊管理研究所碩士論文。
10.簡智昌,2005,電子化交易及設計服務對企業競爭力之影響—以紙器業為例,中原大學企業管理研究所碩士論文。
9.張金龍,2004,建置跨國管理資訊系統關鍵成功因素之研究—以電子製造業為例,中原大學企業管理研究所碩士論文。
3.Charles C. Poirier & Stephen E. Reiter, “Supply Chain Optimization” 1998, Apple Tuttle Morri Agency, Inc.

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