- 學位論文
航空器簽派員人為因素模式及風險因子評估
The Human factors Model and Risk Factors: An Empirical Study for Aircraft Operational Dispatcher
摘要
近年來許多飛航安全事故肇因都指向人為因素，此議題逐漸受到航空界重視。美國聯邦航空總署（FAA）與我國民航局資料皆顯示，有70-80%飛安失事的主因與人為因素有關。航空器簽派員是我國民航局法定領有執業證書的四大類人員之一，其在飛航安全所扮演的角色不容小覷，由於目前國內外相關文獻並未完整探究航空器簽派員人為因素，本研究以航空安全人為因素SHELLO模式為架構，以國籍航空公司簽派員為調查問卷樣本，應用口語綜合函數法，深入瞭解簽派員人為因素重要構面及風險因子，以提供航空業者及主管機關在資源有限情況下實施風險管理，以減少事故發生之癥候。
並列摘要
Lately, aircraft incidents are mostly pointing to human factors, and thus, aviation industry is putting more emphasizes on this subject. Data from US Federal Aviation Administration (FAA) and Taiwanese Civil Aeronautics Administration show that the major causes of 70~80% of the aviation accidents are involved in human factors. Aircraft Operational Dispatcher is one of the four jobs that are required legally binding licenses, and from that we can see the importance of the role. Since there is no related study in terms of human factor for Aircraft Operational Dispatcher, this research would like to study human factors and risk factors for Aircraft Operational Dispatcher. We used survey data obtained from Aircraft Operational Dispatcher of Taiwanese airline and based on the human factors SHELLO model with applied Verbal Aggregation Function for the study. We hope this could lay the ground work for our aviation industry and government agencies.
參考文獻
延伸閱讀
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