本研究主要在探討觀光及餐旅學系學生的人格特質、實習成效與未來留在觀光及餐旅產業就業意願三變項間之關聯性。期望透過學生人格特質與實習成效瞭解學生未來留任產業意願,並提出具體的建議供相關單位參考。本研究主要採取「問卷調查法」,以立意抽樣方式,研究對象為九十六至九十九學年度,全台四技觀光及餐旅學系已完成實習之學生,預計發放820份,獲有效樣本數為638份,回收後之有效問卷率為77.8%。資料處理採用SPSS套裝軟體,所用統計方法如下:次數分配、描述性統計分析、獨立樣本t檢定、卡方檢定、點二系列相關、單因子變異數分析及雪費事後比較分析、多元迴歸分析等統計方法。經研究分析結果,獲致下列主要結論: 一、觀光及餐旅學系學生男女生多具有五大人格理論中宜人性及開放性等正向特質。 二、「循規蹈矩與善體人意」人格特質的學生會因就讀學系不同而改變其特質與行為的展現。此人格之特色越鮮明,其就業意願就會越低。 三、學生就讀學系、實習時制、實習單位屬性的不同,對實習成效也會產生不同的看法。 四、實習過後願意留在原產業就業者占總數之65%,女性多於男性,學校位於東部的學生續留的選擇比例最高。
The purpose of this study is that by exploring the relation of students’ personality traits, and internship effectiveness of the department of tourism and hospitality, then to understand their employment intentions in hospitality industry. Adopting questionnaire survey approach, the suitable sample is selected by means of purposeful sampling from the students whose major are tourism and hospitality and finish internships in four-year college in 2007 to 2010.It is distributed 820 questionnaires. Finally, 638 valid questionnaires are collected, and the valid response rate is 77.8%. Data of this research takes frequency distribution, descriptive statistics, T-test, Chi square text, point biserial correlation, one-way ANOVA and post hoc comparison sheffe analysis to analyze. The major findings of the study are summarized as follows: 1. In the Big-Five Personality Traits, most students of the department of tourism and hospitality have some positive characteristics, like agreeableness and openness. 2. Because of the different majors, students who are considerate and observe all rules change their characteristics and behaviors. 3. To the internship effectiveness, students have different viewpoints among their majors, the period and the attribution of internship. 4. After internship, it is about 65%, they chose hospitality industry, especially females and students in the east school.