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  • 學位論文

大專畢業聽覺障礙者求職經驗探討

A study of Job-Seeking Experience of College/University degree students with hearing impairments

指導教授 : 王育瑜

摘要


大專畢業聽障者經過多年的求學生涯,面臨就業開始,卻發現仍舊有重重的困境,過程中因著各項因素,導致其求職過程中需花費更多的時間與力氣,而問題的原因是令人好奇的,因此,本研究針對大專畢業的聽覺障礙者於求職過程做一探討,研究目的為:1.了解大專畢業聽覺障礙者求職準備情形、2. 了解大專畢業聽障者求職歷程中相異於聽人的各項遭遇與挑戰、3. 了解大專畢業聽障者求職中資源擁有與使用型態。 本研究採用質性研究方法,邀請於2005年至2008年畢業於各大專院校的聽障學生,總計十四位受訪者參與,使用簡單問卷以及面對面訪談方式,收集受訪者的求職經驗。研究發現聽障求職者求職準備階段中,累積專業知能以及了解個人興趣,能有效累積人力資本,促使求職更為順遂,但聽障生求學階段存在著困境,導致其難以理解課堂所教知識,校方應積極落實個別化教育計畫,協助聽障生於校園內學習;求職態度方面,獨立、主動、認真,並具有抗壓性是職場所需的;另外,實習以及工讀經驗是重要的,能有效累積個人人力資本。針對聽障者求職的挑戰,包含:1.履歷中掙扎是否主動告知自身聽力障礙、2.電話聯繫困難、3.職業類別侷限、4.溝通能力與技巧之挑戰;面對挑戰的因應方式包含:1.降低期待,退而求其次,先求有再求好、2.專心準備公職、3.打工累積經驗,獨立生活為優先考量。針對資源方面,發現家人的支持是重要的;親友師長的人脈,能提供工作機會,並指導履歷的撰寫,尤其是聽障生與老師的關係良好,師長多願意提供協助;就業服務方面,則需個人與就服員做好溝通,並瞭解服務使用流程,才能有效促使求職更為順利。 根據研究結果,研究者針對目前就讀大學之聽障生、學校、相關就業服務主管機關及視障服務實務界倡議訴求提出建議。

關鍵字

聽覺障礙 求職

並列摘要


After a few years of struggle in school, college/university graduators with hearing impairment find it is very difficult to find jobs. There are several factors that cause these graduators spend more time and energy on finding jobs, and these factors could be very interesting. Therefore, this study focuses on the study of job-seeking progress of college/university graduators with hearing impairment. The purposes are: 1. to survey the job-seeking preparation of college/university graduators with hearing impairment; 2. to understand the challenges the college/university graduators with hearing impairment might have on finding jobs; 3. to find out the resources on finding jobs and how the college/university graduators with hearing impairment use them. This study adopts qualitative research methods. This study collects the job-seeking experience by taking questionnaire and interviewing from fourteen college/university graduators with hearing impairment who graduated during 2005 to 2008. This research finds that on job-seeking preparation stage, if the job seeker with hearing impairment can accumulate professional knowledge and find their real interests, they could effectively accumulate human capital and make it easier to find jobs. However, students with hearing impairment have many difficulties on learning. Schools should actively implement the Individual Education Plan (ELP) to help them on learning. In addition, being independent, active, earnest and resistive to pressure are the attitudes needed on finding jobs. Furthermore, par-time job and internship experiences are critical and helpful on accumulating human capital. The challenges of graduator with hearing impairment include: 1. to confess their physical defect to employee; 2. difficulties on telephone communication; 3. limitation on job types; 4. challenges of communication abilities and skills. On facing these difficulties, job seekers should 1. decreasing their expectation and focus on getting hired first; 2. focusing on preparing the public servant examinations; 3. having part-time work experiences and learn to live independently. As for the resources, family supports are the most important. Good relationship with family members, friends, and teachers can increase the possibility to find jobs. Especially, teachers usually are willing to provide help to them. As for job-seeking services, they need good communication with employment counselors and understand the service procedure, so that the service can help them to find jobs more efficiently. In this study, suggestions are made for hearing impaired students, schools, employers, and hearing impairments advocacy organizations.

並列關鍵字

The hearing-impaired job-seeking

參考文獻


◎英文文獻
Arksey, H.(2003). People into Employment : supporting people with disabilities and carers into work. Health and Social Care in the Community, 11(3), 283-292.
Backenroth-Ohsako, G.,Wennberg, P.,& Klinteberg, B.A.(2003). Personality and Work Life : A Comparison Between Hearing-Imparied Persons Bentween Hearing-Impaired persons and A Normal-Hearing Population. Social Behavior and Personality, 31(3), 191-204.
Bat-Chava, Y., Rosen, R. B., Sausa, A., Meza, C., Shocett, S., & Deignan, E. (1999). An evaluation of a College Preparatory and Readiness Program for Deaf Students. Jounder of Rehabilitation. 65( 2), 51-59
Becker, G. S. (1993). Human Capital: A Theoretical and Empiracal Analysis, with Special Reference to Education. (3rd). Chicago: University of Chicago Press. http://books.google.com/books

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