- 學位論文
高齡者參與志願服務的研究：以臺北市「銀髮貴人薪傳服務」方案為例
Elderly Participating Voluntary Services: A Case Study of "the Silver-haired Precious Persons’ Pass-on Service" Scheme in Taipei.
摘要
摘要 為提升長者走入社區從事志願服務，臺北市政府於1991年開辦「銀髮貴人薪傳服務」方案，提供具備才藝的長者，從事薪傳教學服務與關懷訪視服務。然而，實施至今，尚無任何學術研究對此方案做檢視，探討其問題及高齡志願服務者參與的動機。 研究者以質性研究取向，透過深度訪談法，訪問了九位「銀髮貴人」，藉此了解「銀髮貴人」方案的執行狀況、「銀髮貴人」參與本方案的動機、持續投入參與的動力、參與後對其本身生活的影響及生命意義的價值感。並從高齡志願服務者的觀點，檢視「銀髮貴人」方案的問題與建議。 從研究結果中可發現兩個部分，一是在「銀髮貴人」方案的部分，從昔日以國中小為主的服務對象，經過時間的推移，近幾年已轉為以服務老人為主，且其中失能老人占多數，可見承辦單位未對申請單位做篩選機制，若此，「銀髮貴人」方案如何能實踐薪火相傳將傳統技藝往下紮根的立意呢!其次是在「銀髮貴人」方面，「銀髮貴人」們除了擁有正向的人格特質外，他們並具備願意犧牲奉獻的精神及秉持對於技藝作文化傳承的使命感，即使「銀髮貴人」在薪傳服務過程中遇到許多困境，但「銀髮貴人」們仍能懷抱初衷，且能樂在其中，進而創造出屬於「銀髮貴人」們人生的另一波「高峰經驗」。 研究者建議：1.建立媒合機制並做需求調查。2.強化教學能力與溝通技巧。3.將「銀髮貴人」視為志願服務者。4.合理的提高車馬費。5.限制及開拓申請運用單位。6.使政府發揮監督與輔導的角色。7.推薦表揚並提供表演舞台。8.將「銀髮貴人」方案社區化。期待政府能再次關注「銀髮貴人」，關心健康且有才藝的長者，重新燃起對「銀髮貴人」方案的熱情、支持與肯定，挹注人力與經費，湧入希望的活水，讓「銀髮貴人」再次走入兒少的生活，擔任孩子們生命中的「貴人」。
並列摘要
Abstract In order to promote the elderly participating voluntary services in the community, the Taipei Municipal Government implemented “the Silver-haired Precious Persons’ Pass-on Service" scheme in 1991. This scheme provides the opportunities for the talented elderly whose age is over 55 years old to help with the pass-on educational services and follow-up care services. However, no policy evaluation has been researched since the program started so far. Therefore, this study intends to investigate this scheme (concerning the difficulties and suggestions) from the viewpoints of the elderly volunteer who have participated in this program. In-depth interviews of qualitative method was used in this research. The researcher interviewed nine participants in order to understand the outcomes of this program, the motives, difficulties and continuous participation among the Silver-haired Precious Persons, the impacts on their life values and meanings. The research findings are as following: 1. The service users of the pass-on service program have changed from primary-school and junior-high-school students in the past to the elderly recently. Most of the service users are the disabled elders. This indicates that the host organizer does not set up a screening mechanism. 2. The silver-haired precious persons not only have positive personalities but also have strong commitment to the pass-on education. The main suggestions are: (1) establishing the supply and demand mechanism and carry out a needs assessment survey; (2) strengthening teaching competences and communication skills; (3) “the Silver-haired Precious Persons’ status shall be regarded as volunteers; (4) transportation allowance shall rationalization rise ; (5) controlling and expanding the application units; (6) the government shall utilize its supervising and advising roles ; (7) giving public recognition and offering on-stage performances; (8) “the Silver-haired Precious Persons’ Pass-on Service" scheme shall be integrated in their local communities .