高中圖書館運用社區資源之研究－以台北縣立高級中學為例

THE STUDY OF HIGH SCHOOL LIBRARIES IN UTILIZING THE COMMUNITY RESOURCES－ FROM EXAMPLE OF TAIPEI COUNTY HIGH SCHOOLS

范綺萍

指導教授 ： 王等元

國立臺灣師範大學/教育學院/圖書資訊學研究所在職進修碩士班/碩士(2010年)

摘要

本研究藉探討高中圖書館運用社區資源經營行銷之實務經驗，旨在在瞭解高中圖書館運用社區資源之途徑、合作方式與成功之因素，以及所面臨之問題與解決方法。研究者針對台北縣十三所縣立高中圖書館主任或組長進行深度訪談，經訪談資料之分析、詮釋、歸納，並與相關文獻討論後，獲致以下研究結果：
一、台北縣高中圖書館發掘五種社區資源之方式大多數具有積極主動之開展性，尤其人力資源與財力資源部分，自然資源之發掘與圖書館人員融入當地程度有關；圖書館本身有許多已成為文化資源產出者；機構資源之發掘，則與圖書館是否具主動性或提出專案合作計畫之能力有關。
二、高中圖書館運用的社區資源合作模式為：雙方需建立合作的共識、研擬合作的備案、圖書館宜對資源單位回饋。圖書館所扮演的角色與工作為：資源調查的整合者、資源彙集與傳布者、特色館藏的提供者、社區資源製作整理的教導者、資訊傳遞的產出者，俾有效提升學校效能與教學品質，形成圖書館或學校之特色，並促進社區互動。
三、高中圖書館運用的社區資源之效益為：經對各種資源「投入、轉化、轉出」過程中，提高了人員、經費、館藏、設備、館舍空間之量與質，各項地方特色文化專櫃的展示與陳列、結合教學與課程、網頁製作、數位典藏、出版品均有產出，帶動了學習的活力，提升了圖書館與社區資源之能見度，增加對圖書館的認同度，也建立了經營特色。有四所圖書館認為其典藏資料有補足「文化中心」或「鄉鎮圖書館」的功能，一所成為社區中小學圖書館資源中心。
四、高中圖書館運用社區資源遭遇之困難可歸類「人」、「事」、「地」、「時」四大類；其因應對策為：由主任建立「制度面」的解決之道、「態度面」的溝通之道及「學校整體支援」來維繫公共關係以及期待政府政策的改善，並發揮創意，尋求他項資源來解決所發展資源的困難。
五、台北縣立高中圖書館希望再開發「資訊資源」與「組織力資源」；期許「經費、資源的穩定」、「學校圖書館逐步開放社區使用」；建議改善「節能政策、招標模式」的不利發展因素，需要「更明確的資源網絡」、「增進縣立高中直向、橫向聯繫」等。
研究者根據研究發現與結論，對高中圖書館經營人員、高中校長、教育主管單位提出以下建議：
一、對台北縣立高中圖書館經營人員之建議：
（一）從申請各種財力、機構專案或人力創新方案著手，增進資源以提升服務品質、活化教學與活動，贏得支持。
（二）利用各種會議及文宣，闡揚、溝通圖書館理念，堅持專業本位。
（三）運用社區資源，建立地區性自然、文史特色館藏或作為陳列，以為館藏或圖書館特色。
（四）研議「學校圖書館開放社區使用」的可行方案。
二、對高中校長之建議：
（一）正視高中圖書館理想資源運用的重要性，使其為優質化校園的利基。
（二）校長宜從制度面著手，協助圖書館經費獨立、資訊媒體組歸建。
（三）校長宜統合處室資源整體行政團隊的共識與支持，作為圖書館運用社區資源發展之後盾。
三、對台北縣教育局之建議：
（一）台北縣立高中圖書館需要縣府主管機關主導「直向」及「橫向」的聯繫，以協助策略聯盟及資源整合，俾期資源共享。
（二）台北縣立高中圖書館是協助台北縣學校閱讀推動的專業平台與推手。
（三）縣政府於校長及主任儲訓時，宜增加「圖書館利用教育」課程，使其獲得圖書館資源發展利用、閱讀指導等之基本知能。
（四）縣政府可辦理校長及各處室有關圖書館之研習與參訪活動，以建立推廣圖書館經營之理念與共識。

關鍵字

學校圖書館 ； 高中圖書館 ； 教學資源中心 ； 社區資源

並列摘要

This study aimed to exam the practical experience of high school libraries managing community resources to conduct marketing activities to understand the connections to the community resources, the cooperation styles and the factors for success of high school libraries. The challenges and solutions are also discussed in this study. The researcher conducted depth interviews with the library directors or leaders from 13 Taipei County high schools. After analysis, interpretation and induction on the collected interview data and cross discussion with relevant literatures, the study came out with several research results:
Firstly, Taipei County high school libraries mostly initiated activities to explore the five kinds of community resources, in particular for human resources and financial resources. The gaining of natural resources was related to the rank of local fusion that the library staff possessed. Many libraries have become the producers of cultural assets. And the exploration for the resources of the institutions lay on the initiatives and capability of libraries to propose cooperation projects.
Secondly, the cooperation model of high school libraries to use community resource was found: both sides established a cooperation consensus and develop the memo for the work. The libraries provided feedbacks to the community that gave the resources. The roles that the library plays are the collector, integrator and publisher of community resources. They are also the providers of specialized collection, the instructors for creating community resources, and the output of the information flow to enhance the effectiveness and the quality of teaching in schools, to form the special features of libraries or schools and to reinforce the community interactions.
Thirdly, the effectiveness of high school library to use community resource was found. During the process of inputs, transformation and output of various resources, the personnel, finance, collection, equipment, and premises are improved in quantity and quality. The cultural display windows combined with teaching curriculum, website design and digital collections brought the learning energy and visibility of libraries and community resources. It increased the recognition of the library and built the operating features. There were four libraries recognized the functionality to supplement the “cultural center” or “community library”. One library was considered as the resources center for the elementary and high schools in the community.
Fourthly, the difficulties of high school library to use community resources can be classified into categories of people, matter, place, and time. They were solved by library directors to build related policies and attitudes for cooperative communications. Schools supported for public relationship and at the same time expected the improvement from the government policies. They also used the creativity to find other resources to address the difficulties of development.
Fifthly, Taipei County high school library would like to develop information and organization resources. They expect to have stable funding and resources and wish the school libraries can be open for the community gradually. It was suggested to make improvement on the disadvantageous factors of energy efficiency policies and limit of standard outsourcing procedures. The more explicit resource network and better vertical and horizontal connection in and among high schools were also considered necessary.

According to the findings and discussion, the study provided some suggestions for the library respondents, principles, education authorities in local government:
The suggestions for library respondents:
1. To start from the application of various financial and institutional projects or programs for human resource innovation and to improve the service quality and teaching activities to win support.
2. To use a variety of meeting and propaganda to communicate the vision of library and adhere to the professional standards.
3. To use community resources to set up collections with natural and cultural features in the region for display and to be the special feature of the library.
4. Deliberations on the feasible way for library to open for community use.
The suggestions for principles in high schools:
1. To look into the importance of ultimately using high school library resource and enable the library as the foundation of qualified school.
2. Principals should proceed from the aspect of the system to assist library funding independently and build the information media group.
3. Principals should integrate the services from different departments in school to gain administrative team consensus and support as the backup for library community resources development.
The suggestions for Taipei County Board of Education:
1. The County government authorities need to lead the vertical and horizontal connections and facilitate strategic alliances and resource integration.
2. Taipei County high school libraries are seen as the professional platform and drive for Taipei County school reading program.
3. The County government should implement the course for library utilization education to prepare principles or directors the knowledge of making use of library resources and instructing the reading programs.
4. The County government can hold seminars related to library management for principles and multi-departments to build the library management and resources development concept and consensus.
Keywords: school libraries, high school libraries, teaching resource center, community resources

並列關鍵字

school libraries ； high school libraries ； community resources ； teaching resource center

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