透過您的圖書館登入
IP:3.145.191.214
  • 學位論文

國立台灣師範大學健康中心衛生教育

Evaluation of the Effectiveness of Study on Health Education Services provided by the Health Center of the National Taiwan Normal University

指導教授 : 陳政友
若您是本文的作者,可授權文章由華藝線上圖書館中協助推廣。

摘要


本研究主要之研究目的為以學生的角度來評價國立台灣師範大學健康中心所提供的衛生教育服務之成效,做為該校健康中心日後在擬定衛生教育服務計劃、經費預算時之參考依據以及進而提供國內大專院校健康中心衛生教育服務計畫之參考。 本研究採調查法,以多媒體影片輔助學生填答問卷方式,來收集研究對象對該校健康中心所提供的衛生教育服務之看法、利用情形及滿意度。以九十學年度第一學期二至四年級大學生為研究母群,以系統性隨機抽樣法抽取樣本,施測後得有效樣本338人。 有下列主要發現:有九成的研究對象對該校健康中心所提供的「宿舍餐廳膳食衛生教育宣導」、「健康中心網站」、「健康週」、「新生健康檢查結果解說團體衛生教育活動」等項認為有實施的必要性。有七成以上的研究對象表示知道該校健康中心提供有「宿舍餐廳膳食衛生教育宣導」、「保健櫥窗展示」、「新生健康檢查結果解說團體衛生教育活動」、「健康資料展示與索閱」等衛生教育服務,而其中利用最多的是「宿舍餐廳膳食衛生教育宣導」;而最滿意的為「保健講座活動」及「健康週」二項。 影響研究對象對健康中心衛生教育服務之看法、利用情形及滿意度之重要相關因素為「年級」及「學系類組」;不管是看法上、或利用與滿意度方面「四年級」和「生物類組」的學生比其他年級或類組的學生有較佳的結果。健康中心所提供衛生教育服務中: 「宿舍餐廳膳食衛生教育宣導」、「健康週」、「新生健康檢查結果解說團體衛生教育活動」、「保健櫥窗展示」、「小型衛生展覽」等五項,讓學生印象最深刻。 「情緒與壓力調適(EQ)」、「自我成長系列」、「營養與健康」、「體重控制」、「人際關係方面」、「女性經痛之預防及處理」、「兩性議題」等為研究對象興趣濃厚且願意參與之健康議題。 針對研究結果筆者提出以下建議:健康方面之訊息可透過電子跑馬燈來傳達;未來校園重建計畫中,健康中心宜考慮地點之合宜性,並透過行銷四大策略將產品(衛生教育服務)、價值(提高附加價值贈送贈品等方式及時間成本等)、地點、促銷(善用電子及平面媒體)繼續提供符合學生需求及興趣的衛生教育服務。

並列摘要


The main purpose of this study was to evaluate the effectiveness of the health education services provided by the Health Center at the National Taiwan Normal University (NTNU). It was expected that the study can provide reference of drafting health education service plan and budgeting for the Health Center at NTNU in the future, and furthermore, of health education service plan for health centers of other colleges and universities. The study utilized survey method, using multimedia film to assist the aided by students to gill out questionnairs, to collect research subjects’ viewpoint, usage situation and satisfaction extent towards the health education services provided by the Health Center at NTNU. The sophomores, juniors and seniors of 2001 academic year were the population , and 338 samples were selected by using systematic random sampling method. The major findings are as follows: Ninety percent of the subjects thought that it is necessary to implement “dormitory dinning room meals health education program ”, “health center website”, “health promotion week”, “group health education activity for the results of health examination among the freshmen ”. More than 70% of the subjects indicated that they realize the Health Center of NTNU has provided “dormitory dinning room meals health education program”, “healthcare window display”, “group health education activity for the results of health examination among the freshmen”, “health information display and handing out for reading” etc. Among them, “dormitory dinning room meals health education program ”was used most frequently and “healthcare lecture activity” and “health promotion week” were the most satisfactory. The important correlation factors that affect the subjects’ thought about health education service, usage situation and satisfactory extent included “grade” and “department”. Whether it is thought , usage or satisfactory extent, “senior” and “biological group” students had relatively better results than students of other grades and groups. Among the health education services “dormitory dinning room meals health education program”, “health promotion week ”, “group health education activity for the results of health examination among the freshmen”,“healthcare window display” and “health information display and handing out for reading” left the deepest impression on students. “Emotion and Stress Management (EQ)”, “self growth series”, “nutrition and health”, “weight control”, “ human relationship”, “prevention and treatment for menstrual pain”, “issues about genders” were the health topics that the subjects were highly interested in and glad to participate in. Based on the findings of the study ,several recommendations are drawn:health information can be conveyed through electronic marquee;in the reconstruction program of NTNU, the Health Center should be located in the appropriate site, and health education services should be provided by using the Strategies of Social marketing.

參考文獻


陳麗文,民90。落實中式餐飲業品質管理提昇顧客滿意,中國飲食文化基金會會訊,7:2 ,49-52。
李叔佩,民69:學校衛生,國立台灣師範大學衛生教育學系發行。
韓揆,民83。醫療品質管理及門診服務品質定性指標,中華衛誌,第13期,p35-53 。
行政院衛生署,民82。衛生白皮書。
張錫惠、傅鍾仁,民87。 我國醫療服務品質滿意度之研究,主計月報,

延伸閱讀