台灣飛利浦公司組織學習障礙之研究

A Study of Organizational Learning Disabilities---Philips Taiwan Company

魏鸞瑩(Luan-Ying Wei)

指導教授 ： 方崇雄

國立臺灣師範大學/科技學院/工業科技教育學系/碩士(2000年)

摘要

本研究之目的為呈現台灣飛利浦公司之組織學習、組織學習障礙、以及克服組織學習障礙策略之現象，希望藉此企業實務現象的呈現，提供國內企業推行組織學習時的參考，提高組織學習之成效。
為達此目的，本研究採取現象學方法進行研究，用以回答與探究「就台灣飛利浦公司而言，其組織學習障礙的經驗之本質與架構為何？」。因此，研究者著重於描述人們的經驗，以及他們如何經驗到他們的經驗，甚至是如何發展出他們對於世界的看法。研究者邀請台灣飛利浦公司八位人員為訪談對象，將訪談所蒐集之資料以及相關期刊、論文中的資料加以整理，並進行資料組織及分析，完成組織學習障礙的經驗本質的複合性文字敘述，以完整地呈現台灣飛利浦公司組織學習障礙現象。
研究結果發現，台灣飛利浦公司的組織學習現象分為變革創新、組織設計、知識活動以及學習概念四個項目，組織學習障礙現象分為組織學習過程產生的組織學習障礙以及組織本身產生的組織學習障礙，而克服組織學習障礙之策略則偏重在於克服組織學習過程中產生的組織學習障礙。

關鍵字

組織學習 ； 組織學習障礙 ； 現象學研究

並列摘要

The purposes of this study were to present organizational learning, organizational learning disabilities, and the strategies to overcome the organizational learning disabilities in Philips Taiwan Company. The results of this study might be the reference materials to those companies want to follow out organizational learning in our country.
In this research, the researcher followed the Phenomenological research methodology to present “What is the structure and essence of experience of organizational learning, organizational learning disabilities, and the strategies to overcome the organizational learning disabilities for these people in Philips Taiwan?” As the result, the researcher emphasized in descripts the experiences and how to experience these experiences. The researcher invited eight co-researchers to held deeply interviews.
The result shows that the phenomenon of organizational learning comes into four themes: change and innovation, organizational design, knowledge activity, and learning concept. The phenomenon of organizational learning disabilities comes into two themes: the organizational learning disabilities form the process of organizational learning, and the organizational learning disabilities in the organization originally. And the strategies to overcome the organizational learning disabilities give undue emphasis to the organizational learning disabilities form the process of organizational learning.

並列關鍵字

organizational learning ； organizational learning disabilities ； Phenomenological research methodology

參考文獻

許乾明(民87)，學習型組織建立之研究國內企業個案之分析，國立中央大學人力資源管理研究所未出版之碩士論文。

龔湘蘭(民88)，高科技產業組織學習模式建構之研究，國立台灣師範大學工業科技教育學系碩士班未出版之碩士論文。

Stata, Ray. (1989)"Organizational Learning--The Key to Management Innovation." Sloan Management Review. 30 #3 (Spring 1989): 63-74.

Argyris, C., & Schön, D.A. (1978). Organizational Learning: A theory of Action Perspective, M.A.: Addison-Wesley.

Argyris, C. (1993) Knowledge for Action: A Guide to Overcoming Barriers to Organizational Change, N.Y.: Jossey-Bass.