市政府與區公所跨單位合作研究─以「新北市客家桐花祭」為例

Study on Inter-Agency Cooperation between Municipalities and District Units: A Case Study of " New Taipei City Hakka Tung Blossom Festival"

陳凱玲(KAI-LING CHEN)

指導教授 ： 林淑馨

國立臺北大學/公共事務學院/公共行政暨政策學系/碩士(2016年)

摘要

本文以「新北客家桐化祭」為案例，透過前因、過程、結果三個面向分析在籌備新北市客家桐花祭活動過程中，新北市政府局處與各區公所各自的合作原因、合作目標、角色功能以及合作過程中的權責關係、資訊衝突與交流、資源交換和其中之組織文化，在分析結果之組織自身目標和合作整體展現，了解其中之合作成功之關鍵因素以及溝通整合途徑，試圖建構出新北市政府各局處和各區公所間跨單位的合作模式，期望改善新北市政府各局處及區公所間的合作關係。
研究中透過與跨域管理、跨機關跨單位合作、直轄市與區公所關係、產業節慶活動、客家桐花祭相關之期刊、專書與國內碩博士論文之研究成果，歸納出研究架構。透過文獻分析、個案研究、深度訪談之研究方法，以新北市客家桐花祭為案例，研究客家事務局與區公所間之跨單位合作實務運作情況。
對新北市客家桐花祭進行實證分析後了解到，客家事務局與區公所間產生包括整合與自主的兩難之問題、權責結構中水平關係與垂直關係之混淆現象、新北市客家桐花祭之未來發展走向不明、客家事務局與區公所跨單位合作成功之關鍵。其中政府中最上位者新北市政府之力量和區長角色對合作發揮了極大影響。也從客家事務局與區公所間互動關係中可知，局處和區公所間的跨單位合作關係應有可再調整之空間，若能在整合時考慮到各區之區域特性以及各區過去發展之背景脈絡，以尊重的態度聽取區公所之意見，對於各項政策落實和成效展現將會有所幫助，期望未來市政府和區公所跨單位合作能夠更加成功。

關鍵詞；直轄市政府、區公所、跨單位合作、新北市客家桐花祭

關鍵字

直轄市政府 ； 區公所 ； 跨單位合作 ； 新北市客家桐花祭

並列摘要

Inter-agency cooperation is very common in the modern government, especially nowadays work are separated in several bureaus; each unit in charge of various resources, and professional in different fields. Nevertheless, under the big target, each participant may not have common goal while preparing the event, since different role can have different things to concern and different reason to join this event. We are interesting in knowing the authority-responsibility relationships, the information exchange, conflicts, and communication between units. By analysing antecedents, process, outcomes, the critical factors and communication path in a successful cross-section case, “New Taipei City Hakka Tung Blossom Festival”, we hope to construct a common cooperation method, and strengthen the relationship by following the new interaction way between the New Taipei City Hall and its departments.

In this paper, through analysing previous research findings about cross-boundary management, inter-agency cooperation, municipal government and district relationship, culture industry and Hakka Tung Blossom Festivals, we finalize the research structure. With the document analysis, case study research, in-depth interviews, we have deeper understanding about the cooperate situation between Hakka Affairs Department and District Office during the festival period.

We found that Hakka Affairs Department and the District Office both countered dilemmas on the integration and autonomy, confusion about the horizontal and vertical relations in the authority structure, and uncertainty feeling about the Hakka Tung Festival’s future. However, the powerful leadership from the New Taipei City Hall and the Mayor of District plays a critical part to make this event succeed. Through this case study, we found that if each unit could respect different features and development background when cooperate with other department, it can certainly contribute smoother policy implementations, and a better result.

Key words:Municipal Government, District Office, Inter-Agency Cooperation, New Taipei City Hakka Tung Blossom Festival

並列關鍵字

Municipal Government ； District Office ； Inter-Agency Cooperation ； New Taipei City Hakka Tung Blossom Festival

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